MANAGER CHEMICAL DEPENDENCY PROGRAM (JR232625)

ViziRecruiter,LLC.; New York (NY); On-site; USD 95,000 - 130,000; Full time

Job summary

Montefiore Health System is seeking a Manager of the Chemical Dependency Program to lead an outpatient substance use treatment program in New York. The role supervises a team of counselors, social workers and peer advocates, ensuring clinical and regulatory standards are met and that documentation complies with OASAS and Joint Commission.

The manager coordinates intake, oversees clinical offerings, leads interdisciplinary team meetings, and collaborates with psychiatrists and other staff to

Qualifications

• Master's Degree in Social Work, Psychology, Mental Health Counseling or related field is required.
• Three years' experience in assessment and treatment of substance use disorders is required.
• Must be a Qualified Health Professional (QHP) and possess a license (LMSW/LCSW, LMHC, Clinical Psychology or related field).
• Strong interpersonal, written and oral communication skills; able to work in a collaborative team.
• Experience with electronic medical records and basic Excel.

Responsibilities

• Coordinate day-to-day activities and ensure clinical and administrative standards are met.
• Supervise staff and provide clinical trainings and supervision.
• Coordinate intake, scheduling and engagement of patients in treatment.
• Develop and oversee clinical offerings to ensure high-quality services.
• Maintain patient rights and participate in hearings when required.
• Lead interdisciplinary team meetings and liaison with regulatory agencies.
• Ensure CQI reporting and annual patient satisfaction data collection.
• Interview, hire and orient new staff; implement orientation protocols.

Skills

Interpersonal skills

Team leadership

Communication skills

Regulatory knowledge

Education

Master's degree in Social Work, Psychology, Mental Health Counseling or related field

Job description

Introduction

To heal, to teach, to discover and to advance the health of the communities we serve.

To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please click here.

Overview

The Department of Substance Abuse is looking for an experiencedManager, Chemical Dependency Program to provide leadership and oversight of the clinical and administrative operations of an outpatient substance use treatment program. The Manager will supervise a team of substance use counselors, social workers and peer advocates. They will provide individual and group supervision to ensure that clinical and regulatory standards are met and that the program’s services and documentation comply with OASAS, Joint Commission, Department of Health and hospital standards. The Manager will ensure program's census is maintained at expected levels and coordinates intake process. They will lead the program’s interdisciplinary team meeting and coordinates care with the program’s psychiatrist, psychologist and other staff.

Responsibilities

• Coordinate day-to-day activities of program, including ensuring all patients are scheduled for clinical services as needed, all clinical and administrative standards are met, and patient concerns are addressed.
• Ensure program is complaint with city, state and federal regulations as well as hospital and program policies and procedures. Liaison with OASAS, NYC DOHMH, HRA and other agencies as needed.
• Supervise staff to ensure provide high-quality clinical services. Provide clinical in-service trainings and individual/group supervision.
• Coordinate referral and intake process to ensure prompt scheduling, accurate clinical evaluations, completion of all required documentation and effective engagement of patients in treatment.
• Develop and oversee all clinical offerings within the program to ensure that high-quality clinical services are provided.
• Complete evaluations of all supervised staff as required. Train staff in all relevant policies and initiate disciplinary processes when indicated.
• Maintain full staff coverage and monitor staffing problems, including staff attendance.
• Manage incidents and conflicts among patients and staff and ensure all incidents are managed using deescalation and conflict resolution strategies.
• Ensure patient rights are maintained throughout the treatment process, including when discharge is recommended. Participate in fair hearings when required.
• Organize and lead regularly scheduled interdisciplinary team meetings to facilitate communication and ensure comprehensive patient care is provided in compliance with program regulations. Oversee counselor follow-up on team recommendations.
• Participate in interviewing, hiring and orienting of new staff to ensure a high-quality, well-trained treatment team. Develop and implement orientation protocol for new staff.
• Maintain and supervise required reporting to program leadership and regulatory agencies.
• Provide coverage for other outpatient managers when needed, including risk assessments, intakes, supervisions, and other areas as required to maintain continuity of operations across sites.
• Facilitate implementation of CQI program with program staff, including timely reporting of CQI indicators to CQI Committee. Coordinate collection of annual patient satisfaction data.
• Conduct monthly chart reviews including utilization reviews and reviews of intakes, psychosocial assessments, treatment plans and discharge plans.
• Create and maintain relationships with referral agencies, including throughout Montefiore Health System, legal system, HRA and others.

Requirements

• Master's Degree in Social Work, Psychology, Mental Health Counseling or related field required.
• Three years' experience in assessment and treatment of substance use disorders required.
• Must be a Qualified Health Professional (QHP) and possess a license in Social Work (LMSW or LCSW), Mental Health Counseling (LMHC), Clinical Psychology or other clinical field.
• Must possess good interpersonal skills and the ability to work in a collaborative team environment. Must be organized and able to work well independently. Must possess the ability to communicate effectively orally and in writing.
• Must demonstrate a knowledge of substance use and psychiatric risk assessment. Must possess knowledge and experience with personal computers and electronic medical records. Must have some experience with management of spreadsheets, including Excel.