MANAGER CHEMICAL DEPENDENCY PROGRAM

3000 Montefiore Medical Center; New York (NY); On-site; USD 86,000 - 108,000; Full time

Benefits offered by this job

Voluntary Benefits

Job summary

Montefiore Medical Center in the Bronx, NY is seeking an experienced Manager, Chemical Dependency Program to lead the outpatient substance use treatment program.

You will supervise a team of counselors, social workers and peer advocates, ensure regulatory standards are met, manage intake processes, and coordinate care with the program’s psychiatrist and psychologist to deliver high-quality services.

Qualifications

• Master's Degree in Social Work, Psychology, Mental Health Counseling or related field.
• Three years experience in assessment and treatment of substance use disorders.
• Must be a Qualified Health Professional (QHP) and possess a license in Social Work (LMSW or LCSW), Mental Health Counseling (LMHC) or other clinical field.
• Must possess good interpersonal skills and the ability to work in a collaborative team environment.
• Must be organized and able to work well independently.
• Must possess the ability to communicate effectively orally and in writing.
• Must demonstrate a knowledge of substance use and psychiatric risk assessment.
• Must possess knowledge and experience with personal computers and electronic medical records and Excel.

Responsibilities

• Coordinate day to day activities of program, ensuring all patients are scheduled for clinical services as needed and that standards are met.
• Ensure program compliance with city, state and federal regulations and hospital policies.
• Liaise with OASAS, NYC DOHMH, HRA and other agencies as needed.
• Supervise staff to ensure high quality clinical services.
• Provide clinical in-service trainings and supervision.
• Coordinate referral and intake process for prompt scheduling and engagement in treatment.
• Develop and oversee all clinical offerings within the program.
• Complete evaluations of supervised staff as required.
• Train staff on policies and initiate disciplinary processes when indicated.
• Maintain full staff coverage and monitor staffing issues.
• Manage incidents and conflicts with deescalation strategies.
• Maintain patient rights throughout treatment.
• Participate in fair hearings when required.
• Lead interdisciplinary team meetings to ensure comprehensive patient care.
• Oversee counselor follow-up on team recommendations.
• Participate in interviewing, hiring and orienting new staff.
• Develop orientation protocol for new staff.
• Maintain reporting to leadership and regulatory agencies.
• Provide coverage for other outpatient managers when needed.
• Facilitate CQI program and report CQI indicators.
• Coordinate annual patient satisfaction data collection.
• Conduct monthly chart reviews and utilization reviews.

Skills

Leadership

Communication

Team supervision

Regulatory knowledge

Education

MSW / relevant field

QHP license (LMSW/LCSW or LMHC)

Tools

EMR (Electronic Medical Records)

Excel

Job description

Job Summary

City/State: Bronx, New York Grant Funded: Yes Department: Psych - SATP Work Shift: Day Work Days: MON-FRI Scheduled Hours: 9 AM-5:30 PM Scheduled Daily Hours: 7.5 HOURS Pay Range: $86,400.00-$108,000.00 The Department of Substance Abuse is looking for an experienced Manager, Chemical Dependency Program to provide leadership and oversight of the clinical and administrative operations of an outpatient substance use treatment program. The Manager will supervise a team of substance use counselors, social workers and peer advocates. They will provide individual and group supervision to ensure that clinical and regulatory standards are met and that the program’s services and documentation comply with OASAS, Joint Commission, Department of Health and hospital standards. The Manager will ensure program's census is maintained at expected levels and coordinates intake process. They will lead the program’s interdisciplinary team meeting and coordinates care with the program’s psychiatrist, psychologist and other staff.

Responsibilities

• Coordinate day to day activities of program, including ensuring all patients are scheduled for clinical services as needed, all clinical and administrative standards are met, and patient concerns are addressed
• Ensure program is complaint with city, state and federal regulations as well as hospital and program policies and procedures.
• Liaison with OASAS, NYC DOHMH, HRA and other agencies as needed.
• Supervise staff to ensure provide high quality clinical services.
• Provide clinical in-service trainings and individual/group supervision.
• Coordinate referral and intake process to ensure prompt scheduling, accurate clinical evaluations, completion of all required documentation and effective engagement of patients in treatment.
• Develop and oversee all clinical offerings within the program to ensure that high quality clinical services are provided.
• Complete evaluations of all supervised staff as required.
• Train staff in all relevant policies and initiate disciplinary processes when indicated.
• Maintain full staff coverage and monitor staffing problems, including staff attendance
• Manage incidents and conflicts among patients and staff and ensure all incidents are managed using deescalation and conflict resolution strategies.
• Ensure patient rights are maintained throughout the treatment process, including when discharge is recommended.
• Participate in fair hearings when required.
• Organize and lead regularly scheduled interdisciplinary team meetings to facilitate communication and ensure comprehensive patient care is provided in compliance with program regulations.
• Oversee counselor follow-up on team recommendations.
• Participate in interviewing, hiring and orienting of new staff to ensure a high quality, well trained treatment team.
• Develop and implement orientation protocol for new staff
• Maintain and supervise required reporting to program leadership and regulatory agencies.
• Provide coverage for other outpatient managers when needed, including risk assessments, intakes, supervisions, and other areas as required to maintain continuity of operations across sites.
• Facilitate implementation of CQI program with program staff, including timely reporting of CQI indicators to CQI Committee.
• Coordinate collection of annual patient satisfaction data
• Conduct monthly chart reviews including utilization reviews and reviews of intakes, psychosocial assessments, treatment plans and discharge plans
• Create and maintain relationships with referral agencies, including throughout Montefiore Health System, legal system, HRA and others.

Requirements

• Master's Degree in Social Work, Psychology, Mental Health Counseling or related field required.
• Three years experience in assessment and treatment of substance use disorders required.
• Must be a Qualified Health Professional (QHP) and possess a license in Social Work (LMSW or LCSW), Mental Health Counseling (LMHC), Clinical Psychology or other clinical field.
• Must possess good interpersonal skills and the ability to work in a collaborative team environment.
• Must be organized and able to work well independently.
• Must possess the ability to communicate effectively orally and in writing.
• Must demonstrate a knowledge of substance use and psychiatric risk assessment.
• Must possess knowledge and experience with personal computers and electronic medical records.
• Must have some experience with management of spreadsheets, including Excel.

Benefits

• An assortment of insurance products and discount programs through Voluntary Benefits.

Check out our comprehensive benefits available to you when you join our outstanding team!

Company Culture

Since its inception in 1884, Montefiore’s mission has been to heal, to teach, to discover and advance the health of the communities we serve. Montefiore's state-of-the‑art facilities include the internationally‑recognized Children’s Hospital at Montefiore and our Notable Centers of Excellence - Montefiore Einstein Center for Cancer Care, Montefiore Einstein Center for Heart and Vascular Care, Montefiore Einstein Center for Transplantation. Combined with a growing number of locations for primary and specialty care throughout the Bronx and Westchester County, Montefiore is the ideal organization to apply and hone your expertise.

EEO Statement

Montefiore Medical Center is an equal employment opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

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