Manager, Business Systems

TEKsystems; Martinez (CA); Hybrid; USD 117,000 - 131,000; Full time

Job summary

TEKsystems is partnering with Contra Costa Health to oversee the IT Business Systems Manager role in Martinez, CA. The position leads a team responsible for selecting, implementing, and supporting critical business IT systems such as Staff Scheduling, Time Keeping (UKG), ITSM (ServiceNow), and OnBase document management.

The role requires extensive experience in healthcare IT, vendor management, and cross-functional coordination, with a contract-to-hire path and hybrid work arrangement up to 50%

Qualifications

• Oversee a team of analysts responsible for business requirements, vendor selection, system implementation and ongoing application support.
• Coordinate with operational leads, clinical leadership, Change Management, BI, and other IT teams for system implementation and support.
• Four (4) years of full-time, or its equivalent, experience as a manager, supervisor, or project manager in a healthcare IT environment.

Responsibilities

• Oversee a team of analysts responsible for business requirements collection, vendor selection, system implementation and ongoing application support
• Responsible for project planning and implementation. Utilize IT organizational tools and process for project management
• Coordinate with operational leads, clinical leadership, Change Management, Business Intelligence, and other IT teams for system implementation and support
• Track performance metrics for application support
• Facilitate progress reporting and executive updates
• Coordinate project meetings including setting meeting agenda, notes and action items
• Monitor project impact, track, and report results on clinical quality and patient experience metrics

Skills

Team supervision

Healthcare IT

Vendor management

Project management

Education

Bachelor's degree in Computer Science or related

Tools

ServiceNow

UKG

OnBase

Job description

Description

Top Must Have Requirements:

• 4+ years experience in overseeing a team of analyst supporting large software systems
• 3+ years of healthcare experience OR ERP in a healthcare setting
• Experience in implementing at least one large vendor software system with 500+ users (ServiceNow, UKG)
• Experience in Vendor Management including contract negotiation, performance tracking and business review

Summary

Contra Costa Health is seeking an IT Business Systems Manager to oversee implementation and support of key business IT systems. The IT Business Systems Manager will be responsible for implementation of critical business systems like Staff Scheduling and Time Keeping (UKG), ITSM (ServiceNow), and Environmental Health Inspection (Tyler Technologies). In addition, the IT Business Systems Manager will lead the team for ongoing support for existing business systems like Document Management System (OnBase)

Key Responsibilities

• Oversee a team of analysts responsible for business requirements collection, vendor selection, system implementation and ongoing application support
• Responsible for project planning and implementation. Utilize IT organizational tools and process for project management
• Coordinate with operational leads, clinical leadership, Change Management, Business Intelligence, and other IT teams for system implementation and support.
• Track performance metrics for application support
• Facilitate progress reporting and executive updates.
• Coordinate project meetings including setting meeting agenda, notes and action items
• Monitor project impact, track, and report results on clinical quality and patient experience metrics

Qualifications

Review Minimum Qualifications here: https://www.governmentjobs.com/careers/contracosta/classspecs/newprint/978818

Prior experience in or more of the systems being implemented or being supported will be a plus

Position Details

Contract to Hire

Primarily location: Martinez, CA, with up to 50% remote work available if project and organizational policies permit.

Skills

Business Systems, Team Supervision, Applications, Enteprise Systems, Erp implementation, Business process

Top Skills Details

Business Systems,Team Supervision,Applications,Enteprise Systems

Additional Skills & Qualifications

Education: Possession of an Bachelor's Degree from an accredited college or university with a major in Computer Science, Medical Informatics, Healthcare Administration, Health Sciences, Business Administration, Public Administration, Engineering, Epidemiology, Biostatistics, Social/Behavioral Sciences, or a closely related field.

Experience: Four (4) years of full-time, or its equivalent, experience as a manager, supervisor, or project manager in a healthcare information technology environment having responsibility for one or more of the following areas: application support, development/programming, systems analysis, technical support, and network or server administration; OR Four (4) years of full-time, or its equivalent, experience as a clinical lead, supervisor, or manager performing systems analysis in a healthcare information systems environment; OR Four (4) years of full-time, or its equivalent, experience as a manager, supervisor, or project manager in a public health, health care delivery, or academic institution setting, one (1) year of which must have included direct supervision of staff in epidemiology, surveillance, or program evaluation activities.

Certification: May be required to obtain and maintain vendor specific certifications on applications supported. The incumbent will be required to obtain the certification requested within 6 months of notification from their supervisor.

Substitution for Experience: Possession of a Masters Degree from an accredited college or university with a major in one of the fields noted above may be substituted for one (1) year of the required experience.

Substitution For Education

One (1) additional year of qualifying experience noted above may be substituted for the required academic major; OR

Additional qualifying experience may be substituted for the required education on a year-for-year basis, up to a maximum of two years; OR

Possession of professional technical certifications

Job Type & Location

This is a Contract to Hire position based out of Martinez, CA.

Pay And Benefits

The pay range for this position is $85.00 - $95.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Martinez,CA.

Application Deadline

This position is anticipated to close on Oct 9, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.