Manager, Brand Reputation

Vaco Recruiter Services; Atlanta (GA); On-site; USD 60,000 - 90,000; Full time

Job summary

Vaco Atlanta is seeking a Digital Reputation Manager for a permanent, in-office role in the Sandy Springs area serving the Atlanta metropolitan region. The role requires 100% in-office work and candidate must reside in the Atlanta area.

Responsibilities include collecting and evaluating customer feedback, identifying trends, creating improvement strategies, and providing analysis of the company’s reputation.

Qualifications

• Bachelor's degree or equivalent work experience.
• At least 1 year of experience in digital marketing, social media or reputation management.
• Strong communication skills.
• Experience managing direct reports.
• Hospitality industry experience is preferred.

Responsibilities

• Collect and evaluate customer feedback via Social Media and website reviews.
• Identify trends and areas of improvement.
• Create strategies to improve perception and reputation.
• Provide analysis and reporting that reflects the company's reputation among competitors.
• Determine areas to reflect and improve 'guest-centric' focus of the company.
• Supervise direct reports managing social media strategies.
• Work closely with key stakeholders internally and externally.

Skills

Communication skills

People management

Education

Bachelor's degree or equivalent work experience

Job description

Vaco Atlanta is working with an Atlanta, GA company in their search for a Digital Reputation Manager. This is a Permanent opportunity which requires 100% In-Office work in the Sandy Springs area.All candidates to be considered must live in the Atlanta metropolitan area since in-office work is required.

• Responsibilities:Collect and evaluate customer feedback via Social Media and website reviews
• Identify trends and areas of improvement
• Create strategies to improve perception and reputation
• Provide analysis and reporting that reflects the company's reputation among competitors
• Determine areas to reflect and improve "guest-centric" focus of the company
• Supervise direct reports managing social media strategies
• Work closely with key stakeholders internally and externally
• Requirements:Bachelor's degree or equivalent work experience is preferred
• Must have at least 1 year of experience in digital marketing, social media or reputation management.
• Strong communication skills
• Must have experience managing direct reports
• Hospitality industry experience is preferred

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.