Manager, Analytics

Blue Cross NC; North Carolina; On-site; USD 119,000 - 190,000; Full time

Job summary

Blue Cross NC is seeking a Manager of Analytics to lead the analytics and client reporting team supporting the State of NC's Employee Health Plan. This role focuses on aligning work with client priorities, delivering high-value reporting, and driving data-driven decision support for NC teachers, public servants, and communities.

You will own the backlog, prioritize work, and ensure timely delivery while promoting scalable analytics practices across the organization.

Qualifications

• Bachelor's degree or advanced degree required; 8+ years of experience in related field.
• In lieu of degree, 10+ years of experience in related field.

Responsibilities

• Manage the analysis and business intelligence function for the organization.
• Own and manage the State Health Plan reporting and analytics backlog with priorities and capacity planning.
• Consult with State Health Plan representatives to translate business questions into analytic requirements.
• Build trusted client partnerships with proactive, transparent communication on priorities, status, risks and timelines.
• Ensure quality, accuracy, integrity, and reliability of reporting and analytics; promote automation for scalability.
• Coordinate with analytics, technology, operations, and business teams to support State Health Plan priorities.
• Develop a high-performing, customer-focused analytics team with strong storytelling and execution accountability.

Skills

BI analytics

Data analysis

Data governance

Data mining

Data science

Data storytelling

Data visualization

Machine learning

Statistical models

Business decisions

Education

Bachelor's degree

Advanced degree

Job description

Job Description

Manage the analysis and business intelligence of the organization.

• Please note we are only considering candidates within 60 miles of our Durham, NC headquarters.

Behind the data are people who dedicate their careers to serving North Carolina. This team helps turn complex health care data into meaningful insights that support better decisions and ultimately make a difference for the teachers, public servants and others who help our state and communities thrive.

We are looking for a Manager of Analytics that will lead a dedicated analytics and client reporting team supporting the State of NC's Employee Health Plan. At a high level, that means, ensuring work is aligned with client priorities, business needs, and service commitments.

• Own and actively manage the State Health Plan reporting and analytics backlog, establishing priorities, balancing demand against team capacity, and ensuring timely execution of high-value client deliverables.
• Consult directly with State Health Plan representatives to understand business questions and reporting needs, translate those needs into well-defined analytic requirements, and identify opportunities for data and analytics to support decision-making.
• Build and maintain a trusted client partnership through proactive, customer-centered communication, providing clear visibility into priorities, delivery status, timelines, risks, dependencies, and tradeoffs.
• Establish disciplined intake, prioritization, planning, and delivery practices that create a predictable and transparent client experience while enabling the team to respond effectively to emerging and time-sensitive needs.
• Ensure the quality, accuracy, integrity, and reliability of State Health Plan reporting and analytic products, while promoting tools, automation, and analytic techniques that improve the efficiency and scalability of delivery.
• Partner across analytics, technology, operations, and business teams to coordinate dependencies, remove delivery barriers, and bring the appropriate expertise together to support State Health Plan priorities.
• Develop a high-performing, customer-focused team with strong capabilities in consultative analytics, client communication, requirements definition, analytic storytelling, and execution accountability.

Hiring Requirements

• Bachelor's degree or advanced degree (where required)
• 8+ years of experience in related field.
• In lieu of degree, 10+ years of experience in related field.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

Based on annual corporate goal achievement and individual performance.

$118,691.00 - $189,906.00

Skills

Business Decisions, Business Intelligence (BI), Data Analysis, Data Governance, Data Mining, Data Science, Data Storytelling, Data Visualization, Machine Learning (ML), Statistical Models