Manager, Analytics

Blue Cross and Blue Shield of North Carolina; Durham (NC); On-site; USD 119,000 - 190,000; Full time

Benefits offered by this job

Annual Incentive Bonus

401(k) with employer match

Paid Time Off (PTO)

Health benefits

Wellness programs

Job summary

Blue Cross NC seeks an experienced analytics leader to manage the organization\'s BI and reporting for the State Health Plan. You will oversee a dedicated team, translate client needs into analytic deliverables, and ensure high-quality, timely insights that support decision-making.

In this role, you will partner with technology, operations and business teams to drive disciplined delivery, maintain strong client relationships, and grow a high-performing analytics culture focused on impact and

Qualifications

• Experience leading analytics and reporting for health plan or similar domain.
• Strong collaboration with clients and cross-functional teams.
• Experience translating business questions into analytic requirements.

Responsibilities

• Manage analytics and client reporting team supporting the State Health Plan.
• Own and manage the State Health Plan backlog and prioritize work.
• Consult with State Health Plan reps to define analytic needs.
• Build trusted client partnerships through proactive communication.
• Establish disciplined intake, prioritization, planning, and delivery practices.
• Ensure quality, accuracy, integrity, and reliability of reporting products.
• Partner across analytics, technology, operations, and business teams.
• Develop a high-performing, customer-focused team with strong analytics skills.

Skills

Business Decisions

Business Intelligence

Data Analysis

Data Governance

Data Mining

Data Science

Data Storytelling

Data Visualization

Machine Learning

Statistical Models

Education

Bachelor's degree or advanced degree

In lieu of degree, 10+ years of related experience

Job description

Job Description

Manage the analysis and business intelligence of the organization.

*Please note we are only considering candidates within 60 miles of our Durham, NC headquarters

Behind the data are people who dedicate their careers to serving North Carolina. This team helps turn complex health care data into meaningful insights that support better decisions and ultimately make a difference for the teachers, public servants and others who help our state and communities thrive.

• Manage a dedicated analytics and client reporting team supporting the State Health Plan, ensuring work is aligned with client priorities, business needs, and service commitments.


• Own and actively manage the State Health Plan reporting and analytics backlog, establishing priorities, balancing demand against team capacity, and ensuring timely execution of high-value client deliverables.


• Consult directly with State Health Plan representatives to understand business questions and reporting needs, translate those needs into well-defined analytic requirements, and identify opportunities for data and analytics to support decision-making.


• Build and maintain a trusted client partnership through proactive, customer-centered communication, providing clear visibility into priorities, delivery status, timelines, risks, dependencies, and tradeoffs.


• Establish disciplined intake, prioritization, planning, and delivery practices that create a predictable and transparent client experience while enabling the team to respond effectively to emerging and time-sensitive needs.


• Ensure the quality, accuracy, integrity, and reliability of State Health Plan reporting and analytic products, while promoting tools, automation, and analytic techniques that improve the efficiency and scalability of delivery.


• Partner across analytics, technology, operations, and business teams to coordinate dependencies, remove delivery barriers, and bring the appropriate expertise together to support State Health Plan priorities.


• Develop a high-performing, customer-focused team with strong capabilities in consultative analytics, client communication, requirements definition, analytic storytelling, and execution accountability.

Hiring Requirements

• * Bachelor's degree or advanced degree (where required)


• * 8+ years of experience in related field.


• * In lieu of degree, 10+ years of experience in related field.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

$118,691.00 - $189,906.00

*Based on annual corporate goal achievement and individual performance.

Skills

Business Decisions, Business Intelligence (BI), Data Analysis, Data Governance, Data Mining, Data Science, Data Storytelling, Data Visualization, Machine Learning (ML), Statistical Models

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JOB ALERT FRAUD: We have become aware of scams from individuals, organizations, and internet sites claiming to represent Blue Cross and Blue Shield of North Carolina in recruitment activities in return for disclosing financial information. Our hiring process does not include text-based conversations or interviews and never requires payment or fees from job applicants. All our career opportunities are published on https://bcbsnc.wd5.myworkdayjobs.com/en-US/BCBSNC. If you have already provided your personal information that you suspect is fraudulent activity, please report it to your local authorities. Any fraudulent activity should be reported to: [e-mail].