Analytics & Insights Manager, State Health Plan

BCBSNC; North Carolina; Hybrid; USD 119,000 - 190,000; Full time

Benefits offered by this job

Annual incentive bonus

401(k) with employer match

PTO

Job summary

Blue Cross NC is seeking a Senior Analytics Leader to manage the analysis and business intelligence for the organization from our Durham, NC headquarters. You will lead a team focused on State Health Plan reporting and analytics, translating client questions into analytic requirements and delivering high-value insights.

The role emphasizes proactive client communication, disciplined prioritization, and a strong emphasis on data quality and scalable analytics solutions to support decision-making

Qualifications

• Bachelor's degree or advanced degree (where required).
• 8+ years of experience in related field.
• In lieu of degree, 10+ years of experience in related field.

Responsibilities

• Manage a dedicated analytics and client reporting team supporting the State Health Plan.
• Own and actively manage the State Health Plan reporting and analytics backlog, establishing priorities and ensuring timely execution of high-value client deliverables.
• Consult directly with State Health Plan representatives to understand business questions and reporting needs, translate those needs into analytic requirements, and identify opportunities for data and analytics to support decision-making.
• Build and maintain a trusted client partnership through proactive, customer-centered communication, providing clear visibility into priorities, delivery status, timelines, risks, dependencies, and tradeoffs.
• Establish disciplined intake, prioritization, planning, and delivery practices that create a predictable and transparent client experience.
• Ensure the quality, accuracy, integrity, and reliability of State Health Plan reporting and analytic products, while promoting tools, automation, and analytic techniques that improve efficiency and scalability.
• Partner across analytics, technology, operations, and business teams to coordinate dependencies and bring the appropriate expertise to support priorities.
• Develop a high-performing, customer-focused team with strong capabilities in consultative analytics, client communication, requirements definition, analytic storytelling, and execution accountability.

Skills

BI & Analytics

Analytics leadership

Client communication

Requirements definition

Analytic storytelling

Execution accountability

Education

Bachelor's degree

Advanced degree

8+ years of experience in related field

Job description

Blue Cross NC is seeking a Senior Analytics Leader to manage the analysis and business intelligence for the organization from our Durham, NC headquarters. You will lead a team focused on State Health Plan reporting and analytics, translating client questions into analytic requirements and delivering high-value insights.

The role emphasizes proactive client communication, disciplined prioritization, and a strong emphasis on data quality and scalable analytics solutions to support decision-making