Manager, Analytics

Habitat For Humanity Of Durham; Durham (NC); On-site; USD 119,000 - 190,000; Full time

Benefits offered by this job

Annual Incentive Bonus

401(k) with employer match

PTO

Health benefits

Job summary

Blue Cross NC is seeking a lead for analytics and business intelligence to manage a dedicated team delivering State Health Plan reporting and analytics. The role emphasizes translating client needs into actionable analytics, maintaining delivery discipline, and partnering across teams to ensure high-quality outputs.

The ideal candidate will have 8+ years of experience in analytics, strong communication, and a proven ability to guide data-driven decision making within health plan contexts.

Qualifications

• Bachelor's degree or advanced degree required; 8+ years of related experience, or 10+ years without a degree.
• Experience delivering analytics and reporting for health plan or large organizations is preferred.
• Strong communication and client-facing consultative analytics skills.

Responsibilities

• Manage analytics and client reporting team supporting the State Health Plan.
• Own and manage reporting backlog, set priorities, and ensure timely delivery.
• Consult with State Health Plan to translate needs into analytic requirements.
• Build trusted client partnerships with clear delivery visibility.
• Establish intake, prioritization, planning, and delivery disciplines.
• Ensure quality and reliability of reporting products with scalable techniques.
• Collaborate across analytics, technology, operations, and business teams.
• Develop a high-performing, customer-focused analytics team.

Skills

Business Decisions

BI (Business Intelligence)

Data Analysis

Data Governance

Data Mining

Data Science

Data Storytelling

Data Visualization

Machine Learning (ML)

Statistical Models

Education

Bachelor's degree

Advanced degree

10+ years experience in related field (in lieu of degree)

Job description

Job Description

Manage the analysis and business intelligence of the organization.

*Please note we are only considering candidates within 60 miles of our Durham, NC headquarters

Behind the data are people who dedicate their careers to serving North Carolina. This team helps turn complex health care data into meaningful insights that support better decisions and ultimately make a difference for the teachers, public servants and others who help our state and communities thrive.

• Manage a dedicated analytics and client reporting team supporting the State Health Plan, ensuring work is aligned with client priorities, business needs, and service commitments.
• Own and actively manage the State Health Plan reporting and analytics backlog, establishing priorities, balancing demand against team capacity, and ensuring timely execution of high-value client deliverables.
• Consult directly with State Health Plan representatives to understand business questions and reporting needs, translate those needs into well-defined analytic requirements, and identify opportunities for data and analytics to support decision-making.
• Build and maintain a trusted client partnership through proactive, customer-centered communication, providing clear visibility into priorities, delivery status, timelines, risks, dependencies, and tradeoffs.
• Establish disciplined intake, prioritization, planning, and delivery practices that create a predictable and transparent client experience while enabling the team to respond effectively to emerging and time-sensitive needs.
• Ensure the quality, accuracy, integrity, and reliability of State Health Plan reporting and analytic products, while promoting tools, automation, and analytic techniques that improve the efficiency and scalability of delivery.
• Partner across analytics, technology, operations, and business teams to coordinate dependencies, remove delivery barriers, and bring the appropriate expertise together to support State Health Plan priorities.
• Develop a high-performing, customer-focused team with strong capabilities in consultative analytics, client communication, requirements definition, analytic storytelling, and execution accountability.

Hiring Requirements

• Bachelor's degree or advanced degree (where required)
• 8+ years of experience in related field.
• In lieu of degree, 10+ years of experience in related field.

Salary Range

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets, licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$118,691.00 - $189,906.00

Skills

Business Decisions, Business Intelligence (BI), Data Analysis, Data Governance, Data Mining, Data Science, Data Storytelling, Data Visualization, Machine Learning (ML), Statistical Models

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