Manager

Torsap Thai Kitchen; Town of Longwood (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary with performance-based bonuses

Health insurance options

Employee meal discounts

Opportunities for professional growth and advancement

Dynamic, friendly work environment

Job summary

Torsap Thai Kitchen, located in Longwood, Wisconsin, is seeking a driven Restaurant Manager to oversee daily operations and maintain exceptional service standards. The ideal candidate will have a minimum of 2 years in restaurant management, a strong passion for hospitality, and the ability to lead and motivate a team. Responsibilities include managing inventory, ensuring compliance with regulations, and implementing marketing strategies. The role offers a dynamic work environment with competitive benefits including health insurance and performance-based bonuses.

Qualifications

• Minimum of 2 years of restaurant management experience, preferably in fast-casual or quick-service environments.
• Proven ability to lead, motivate, and develop teams.
• Strong passion for hospitality and delivering exceptional guest experiences.
• Experience with budgeting, inventory management, and cost control.
• Ability to make quick, effective decisions in a fast-paced environment.
• Excellent verbal and written communication skills; bilingual (English/Spanish) preferred.
• Familiarity with POS systems and scheduling software; digital marketing experience is a plus.
• Genuine appreciation for Puerto Rican food and culture.

Responsibilities

• Oversee daily restaurant operations, ensuring excellent service and a high-quality dining experience.
• Lead, train, motivate, and develop staff to deliver efficient and friendly service.
• Manage inventory, place orders, and control food costs to minimize waste and maximize profitability.
• Ensure compliance with all health, safety, and sanitation regulations.
• Create work schedules, monitor labor costs, and maintain appropriate staffing levels.
• Handle customer inquiries, feedback, and complaints professionally with focus on guest satisfaction.
• Implement marketing strategies, promotions, and community engagement initiatives to drive sales.
• Maintain cleanliness, organization, and overall restaurant atmosphere that reflects Puerto Rican culture.
• Collaborate with the kitchen team to ensure menu consistency and quality control.

Skills

Restaurant management experience

Leadership

Customer service

Financial acumen

Problem-solving

Communication

Technology proficiency

Cultural appreciation

Job description

About Us

Taíno’s is a vibrant and authentic Puerto Rican fast-casual restaurant dedicated to bringing the traditional flavors and culture of Puerto Rico to our community. We take pride in serving classic dishes such as mofongo, Boricua sandwiches, and frituras, prepared with fresh ingredients, traditional recipes, and delivered with warm, genuine hospitality.
We believe in teamwork, respect, operational excellence, and creating memorable experiences for every guest.

Position: Restaurant Manager

Position Summary

We are seeking a passionate, organized, and experienced Restaurant Manager to lead the daily operations of Taíno’s. This individual will be responsible for guiding the team, maintaining high service standards, and ensuring every guest experiences authentic Puerto Rican hospitality.

Responsibilities

• Oversee daily restaurant operations, ensuring excellent service and a high-quality dining experience.
• Lead, train, motivate, and develop staff to deliver efficient and friendly service.
• Manage inventory, place orders, and control food costs to minimize waste and maximize profitability.
• Ensure compliance with all health, safety, and sanitation regulations.
• Create work schedules, monitor labor costs, and maintain appropriate staffing levels.
• Handle customer inquiries, feedback, and complaints professionally with a focus on guest satisfaction.
• Implement marketing strategies, promotions, and community engagement initiatives to drive sales.
• Maintain cleanliness, organization, and overall restaurant atmosphere that reflects Puerto Rican culture and authenticity.
• Use point-of-sale (POS) systems to track sales, analyze performance, and manage cash-handling procedures.
• Collaborate with the kitchen team to ensure menu consistency, quality control, and operational efficiency.

Requirements

• Experience: Minimum of 2 years of restaurant management experience, preferably in fast-casual or quick-service environments.
• Leadership: Proven ability to lead, motivate, and develop teams.
• Customer Service: Strong passion for hospitality and delivering exceptional guest experiences.
• Financial Acumen: Experience with budgeting, inventory management, and cost control.
• Problem-Solving: Ability to make quick, effective decisions in a fast-paced environment.
• Communication: Excellent verbal and written communication skills; bilingual (English/Spanish) preferred.
• Technology: Familiarity with POS systems and scheduling software; digital marketing experience is a plus.
• Cultural Appreciation: Genuine appreciation for Puerto Rican food and culture.

Benefits

• Competitive salary with performance-based bonuses
• Health insurance options
• Employee meal discounts
• Opportunities for professional growth and advancement
• Dynamic, friendly work environment

Join Our Team!

If you are passionate about food, leadership, and hospitality, we would love to meet you.
Apply today and become part of our growing team at Taíno’s!

Equal Employment Opportunity (EEO) Statement

Taíno’s is an Equal Opportunity Employer. We are committed to creating an inclusive and respectful workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local laws.
We encourage candidates from all backgrounds to apply.