Manager

Big City Diner; Kailua (HI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Pay

Health Insurance

Dental Insurance

Vision Insurance

Complimentary Meals

Flexible Scheduling

Vacation Time

Leadership Training

Mentorship from Owner

Cross-Training

Job summary

Ontario Trillium Foundation in Kailua, HI is seeking a Restaurant Manager to lead daily operations, recruit and mentor staff, and ensure guest satisfaction while maintaining health and safety standards.

You will oversee food preparation to recipe specs, supervise cash handling, and drive cleanliness and efficiency with coaching and performance documentation. This role offers flexible schedules, competitive pay, and opportunities for leadership growth within a small, mission-driven team.

Responsibilities

• Ensuring and leading Team Members to follow recipes and read tickets to accurately prepare all orders.
• Ensuring that Team Members are extremely accurate with weights and measurements for all recipe items.
• Motivating and Coaching Team Members to work at a pace to maintain restaurant's established speed of service guidelines.
• Creating and implementing systems to ensure the highest standards of workplace cleanliness at all times.
• Ensuring that cashiers follow cash handling procedures at all times.
• Executing proper security and cash handling and control procedures
• Leading Team Members to monitor dining room, restroom, parking lot and overall facility cleanliness.
• Performing any of the tasks above as needed throughout shift.
• Addressing guest issues that may arise; consults with management regarding complex issues.
• Maintaining a positive working relationship and treating all employees with respect, while simultaneously providing them with coaching, direction, and feedback.
• Appropriately documenting employee performance and policy/procedure violations and taking appropriate corrective actions with Team Members.
• Strictly adheres to all Company policies and procedures.

Job description

Restaurant Managers take on many responsibilities, including effectively recruiting and managing employees, overseeing operations, handling customer complaints, and generating financial reports. Other important aspects of a Restaurant Manager's duties are to ensure health and safety regulations and manage inventory.

Here are some of the great benefits of working as Manager:

• Competitive Pay
• Subsidized Health Insurance, Dental, and Vision Plans
• Fun & Positive Work Environment
• Complimentary Meals on Shift (and off Shift for higher leadership)
• Flexible Schedules
• Vacation Time
• Leadership & Cross-Training Opportunities
• Direct Business Mentorship from Owner/Operator

Responsibilities include, but are not limited to:

• Ensuring and leading Team Members to follow recipes and read tickets to accurately prepare all orders.
• Ensuring that Team Members are extremely accurate with weights and measurements for all recipe items.
• Motivating and Coaching Team Members to work at a pace to maintain restaurant's established speed of service guidelines.
• Creating and implementing systems to ensure the highest standards of workplace cleanliness at all times.
• Ensuring that cashiers follow cash handling procedures at all times.
• Executing proper security and cash handling and control procedures
• Leading Team Members to monitor dining room, restroom, parking lot and overall facility cleanliness.
• Performing any of the tasks above as needed throughout shift.
• Addressing guest issues that may arise; consults with management regarding complex issues.
• Maintaining a positive working relationship and treating all employees with respect, while simultaneously providing them with coaching, direction, and feedback.
• Appropriately documenting employee performance and policy/procedure violations and taking appropriate corrective actions with Team Members.
• Strictly adheres to all Company policies and procedures.