Management Support Coordinator – Employee Resources / Information Technology

CITY OF TOLLESON; Tolleson (AZ); On-site; USD 70,000 - 72,000; Full time

Job summary

The City of Tolleson is seeking a Management Support Coordinator to provide advanced administrative, executive, and project support to the Deputy City Manager and Information Technology Manager.

This role coordinates complex assignments, meetings, communications, vendors, contracts, records, deadlines, deliverables, and follow-up activities, while preparing correspondence, reports, policies, workflows, and other operational resources with discretion and sound judgment.

Qualifications

• Bachelor's degree and two years of related experience, or an equivalent combination of related education and experience.
• Valid Arizona driver's license required.

Responsibilities

• Coordinate complex assignments, departmental initiatives, meetings, and deadlines.
• Prepare correspondence, reports, presentations, policies, procedures, and workflows.
• Maintain organized project documentation and records.
• Support process improvements and handle sensitive/confidential information with discretion.

Skills

Intergovernmental affairs

Customer service principles

Quality assurance

Cross-functional organization

Marketing and events

Modern office practices

Education

Bachelor's degree

Job description

The City of Tolleson is seeking qualified candidates for the position of Management Support Coordinator - Employee Resources/Information Technology. The Management Support Coordinator provides advanced administrative, executive, and project support to the Deputy City Manager and Information Technology Manager. The position coordinates complex assignments, departmental initiatives, meetings, schedules, communications, vendors, contracts, records, deadlines, deliverables, and follow-up activities. It also prepares correspondence, reports, presentations, policies, procedures, workflows, and other operational resources; maintains organized project documentation; supports process improvements; and handles sensitive and confidential information with discretion, sound judgment, organization, and follow-through.

Qualifications

A bachelor's degree and two (2) years of directly related experience; or an equivalent combination of directly related education and experience. Valid Arizona driver's license required.

Knowledge of

• Intergovernmental affairs
• Customer service principles and practices
• Quality assurance practice
• Cross-functional organization principles
• Marketing, promotion, and event development principles and practices
• Modern office practices, procedures, and technology

Skills in

• Navigating intergovernmental politics
• Effective interviewing and listening to understand customer needs
• Providing customer service in person, by email, or over the phone
• Organizing information in a meaningful way
• Managing time effectively
• Applying flexibility
• Multitasking
• Critical thinking
• Implementing investigative techniques (based on assignment)
• Prioritizing work
• Entering data into and maintaining applicable databases and/or automated systems
• Performing routine math calculations
• Utilizing a computer and relevant software applications
• Utilizing communication and interpersonal skills as applied to interactions with coworkers, supervisors, the general public, and other to sufficiently exchange or convey information and to receive work direction

Physical Requirements/Work Conditions

Positions in this class typically require climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.

Light: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree.

Incumbents may be subjected to moving mechanical parts, electrical currents, vibrations, fumes, odors, dusts, gases, poor ventilation, chemicals, oils, blood and other bodily fluids, and extreme temperatures.

Full Salary Range: $70,481.78-$72,000.00 Annually D.O.E.

EOE/M/F/D/V/SO