Administrative Support Assistant

US Department of Veterans Affairs; Milwaukee (WI); On-site; USD 45,000 - 60,000; Full time

Job summary

The position is located at Clement J. Zablocki VA Medical Center in Milwaukee, WI.

The Administrative Support Assistant (ASA) provides administrative and operational support to the Section Chief, physicians, residents, nursing and clinical staff within assigned medical subspecialties. Responsibilities include coordinating appointments, meetings, clinic and on‑call schedules, resident rotations, and clinical documentation; monitoring consults and patient scheduling; and maintaining timekeeping.

Qualifications

• One year of specialized experience equivalent to at least the GS-05 in the normal line of progression for the occupation.
• Experience includes maintaining an office, proofreading written correspondence for accuracy, and using PC word processing, spreadsheets and databases.

Responsibilities

• Provide administrative and operational support to the Section Chief, physicians, residents, nursing and clinical staff within assigned medical subspecialties.
• Coordinate appointments, meetings, clinic and on‑call schedules, resident rotations, and clinical documentation.
• Monitor consults and patient scheduling, and maintain timekeeping.

Job description

This position is located at Clement J. Zablocki VA Medical Center, Milwaukee, WI. The Administrative Support Assistant (ASA) provides administrative and operational support to the Section Chief, physicians, residents, nursing and clinical staff within assigned medical subspecialties. Responsibilities include coordinating appointments, meetings, clinic and on‑call schedules, resident rotations, and clinical documentation; monitoring consults and patient scheduling; and maintaining timekeeping. To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/16/2026.

Time‑In‑Grade Requirement

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time‑in‑grade requirements by the closing date of this announcement. For a GS‑06 position you must have served 52 weeks at the GS‑05. The grade may have been in any occupation, but must have been held in the Federal service. An SF‑50 that shows your time‑in‑grade eligibility must be submitted with your application materials. If the most recent SF‑50 has an effective date within the past year, it may not clearly demonstrate you possess one‑year time‑in‑grade, as required by the announcement. In this instance, you must provide an additional SF‑50 that clearly demonstrates one‑year time‑in‑grade.

Note: Time‑In‑Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

You may qualify based on your experience as described below:

• Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS‑05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Performing all technical duties to maintain an office and coordinating the work of the administrative office, preparing and proofreading written correspondence; reviews for accuracy, completeness, and format; and makes appropriate corrections. Working with PC operating systems and the use of word processing, spreadsheet and database software.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.