Management Analyst IV

Texas Health and Human Services; Austin (TX); Hybrid; USD 64,701 - 89,252; Full time

Benefits offered by this job

100% paid employee health insurance

Defined benefit pension plan

Telework eligible

Career advancement opportunities

Job summary

Texas Health and Human Services in Austin seeks a Management Analyst IV to review and optimize IT systems and business processes. You will coordinate requirements, analyze operations, and support statewide program initiatives with a focus on efficiency and policy alignment.

The role offers telework eligibility and a path toward professional growth within HHSC, with a competitive salary and regular on-site duties in Austin.

Qualifications

• Knowledge of local, state, and federal health care regulations.
• Skill in business analysis and evaluating IT programs.
• Ability to translate user needs into technical requirements.
• Management analysis experience with IT systems and processes.

Responsibilities

• Oversees development and evaluation of RSD IT operations.
• Coordinates and analyzes user requirements and workflows.
• Reviews test cases and manages project scope.
• Provides QA oversight for projects and milestones.

Skills

Business analysis

IT systems analysis

Requirements translation

Communication

Education

Bachelor's degree or higher in a relevant field

Tools

SDLC

Job description

Date: Jul 27, 2026

Location:

AUSTIN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Management Analyst IV

Job Title: Management Analyst IV

Agency: Health & Human Services Comm

Department: Data Mgmt. & Analysis Admin

Posting Number: 19433

Closing Date: 08/26/2026

Posting Audience: Internal and External

Occupational Category: Business and Financial Operations

Salary Range: $5,797.66 - $7,997.54

Pay Frequency: Monthly

Salary Group: TEXAS-B-25

Shift: Day

Additional Shift Telework: Eligible for Telework

Travel: Up to 10%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Facility Location:

Job Location City: AUSTIN

Job Location Address: 701 W 51ST ST

Other Locations:

MOS Codes: 0510,0570,4502,4505,8016,8840,8852,8862,8870,11A,11Z,14FX,165X,171X,35PX,37A,37F,3N0X6,46A,612X,632X,641X,70A,70D,70E,712X,732X,INF,IS,SEI13,SEI15,YN,YNS

Work involves reviewing systems, procedures and operations to assist management in operating more efficiently and effectively. This position is responsible for coordinating the gathering, development, and documentation of user requirements; the review, assessment, and development of business processes; the validation of user acceptance testing; the performance of post-implementation support of systems; and research and special project support provided to users. Work also includes planning, developing and implementing Regulatory Services Division (RSD) program initiatives and action plans, providing consultative services and technical assistance to statewide program management staff, governmental agencies, community organizations, and/or the general public.

Essential Job Functions (EJFs)

• Oversees the development and implementation of effective techniques for evaluating RSD IT operations and business process; identifies the needs for improvement in RSD operations; and provides guidance to staff in the development and integration of new methods and procedures. (20%)
• Coordinates and/or analyzes user requirements, procedures, and problems to automate or improve existing systems; and coordinates and/or analyzes system capabilities, workflow, and scheduling limitations. (20%)
• Provides consultative services and technical assistance to plan, implement, and monitor effective programs and services; oversees the analysis of program policies and procedures to determine their effect on systems and system functional areas. (10%)
• Establishes long-range Division IT hardware and software objectives and specifies the strategies and actions to achieve them; works with RSD Program Automation Coordinators to ensure statewide adoption of hardware and software. (10%)
• Reviews and validates RSD IT software development test cases; processes change requests; and manages a project’s scope, acceptance, installation, and deployment. (25%)
• Provides complex quality assurance consultation to, or oversight of, projects, assignments, or special initiatives. (5%)
• Identifies potential project risks and difficulties, and designs strategies to mitigate or avoid them. (5%)
• Oversees the collection, organization, analysis, and preparation of materials in response to requests for operational information and reports. (5%)
• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.

Knowledge, Skills And Abilities (KSAs)

Knowledge of: local, state, and federal laws, requirements, and standards related to the health care facilities and providers regulated through the HHSC Regulatory Services Division program; software development life cycle and systems development life cycle concepts; business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources; and project management principles and practices.

Skill in: business analysis methodologies; analyzing and evaluating complex information technology programs, policies, and issues; and developing creative and workable solutions to complex problems and issues.

Ability to: analyze and interpret technical information including regulations, policies, and automation system documentation/specifications; communicate in writing; translate user/business needs into a technical style; communicate technical instructions to system users; analyze, evaluate, and integrate business rules into system requirements; exercise sound judgment in making critical decisions; communicate effectively; and supervise the work of others.

Registrations, Licensure Requirements Or Certifications

N/A

Initial Screening Criteria

Management analysis experience with primary focus on IT systems and process analysis second.

Additional Information

• Some travel and flexibility in hours may be required, including occasional extended hours. (used for some positions)
• This position is located in Austin, TX and may allow a hybrid telework schedule with required on-site work at the John H. Winters Building. Telework is subject to change based on business needs and management directives. When telework is allowed, it requires reliable personal internet and a workspace that supports the protection of confidential information.
• Employment offers depend on available budgeted funds. Salary will be set per budget limits, HHSC starting salary guidelines, and within the posted range.
• Selected candidate will have to successfully complete any required due diligence/background and reference checks.
• Selected candidate must meet Texas Department of Public Safety eligibility criteria to access and administer criminal history record information and accounts. (not for this position)

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, And Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks And Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Nearest Major Market: Austin