Business Analyst III

FALL CREEK FARM & NURSERY; Austin (TX); On-site; USD 64,701 - 97,171; Full time

Job summary

The Health & Human Services Commission (HHSC) seeks a senior Business Analyst III to gather, analyze, and draft functional and technical requirements for complex IT systems. This onsite role in Austin requires deep understanding of HHSC processes and technology domains, prioritizing business needs and delivering practical tech solutions for strategic initiatives.

Responsibilities include roadmapping, analyses, stakeholder consultation, and guiding projects from design through implementation with

Qualifications

• Graduation from a four-year college or university with major coursework in business administration, computer science, management information systems, or a related field.
• At least 7 years of IT experience with at least 3–5 years in business analysis; experience writing Epics and User stories in Agile preferred.
• 3–5 years of business analysis work related to software applications that involve development.

Responsibilities

• Develops IT roadmaps to address desired business process and technology improvements.
• Performs business, systems, and/or legislative analyses and devises optimal solutions to meet customer needs.
• Writes technical and product strategies and consults with customers on workflow impact during implementation.
• Leads cross‑functional design, development and implementation across agency systems using enterprise architecture standards.
• Plans and schedules studies and system implementations and tracks progress.

Skills

Project management

Strategic planning

Agile methodologies

Leadership

Public administration

Education

BA/BS in business administration, computer science, MIS

Job description

Career Opportunities: Business Analyst III (19382)

Posting ID19382-Posted07/24/2026-Health & Human Services Comm-CHIEF TECHNOLOGY OFFICE-Computer and Mathematical- Additional Shifts available (1) -c. $5000 - $6999 per month

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage .

Functional Title: Business Analyst III

Job Title: Information Technology BA III

Agency: Health & Human Services Comm

Department: CHIEF TECHNOLOGY OFFICE

Posting Number: 19382

Closing Date: 08/23/2026

Posting Audience: Internal and External

Occupational Category: Computer and Mathematical

Salary Range: $5,797.66-$8,707.13

Pay Frequency: Monthly

Salary Group: TEXAS-B-25

Shift: Day

Additional Shift: Days (First)

Telework:

Travel:

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Exempt

Facility Location:

Job Location City: AUSTIN

Job Location Address: 4601 W GUADALUPE ST

Other Locations: None

MOS Codes: 8846,8848,8858,14NX,15AX,16KX,181X,182X,1D7X1,255A,25B,26B,62E,681X,682X,781X,782X,CYB10,CYB11,ISM
IT,Z Prefix

Brief Job Description

This position is open to U.S. Citizens and permanent residents.

This onsite role requires the selected candidate to work from an HHS office in Austin, Texas.

The Business Analyst III is a senior business analyst position responsible for gathering, compiling, analyzing, tracking, and drafting of functional and technical requirements for complex IT systems. This position requires understanding of the primary HHS business processes and technical aspects of all technology domains. This position determines priority business needs and provides specific technology solutions for the development and implementation of strategic initiatives of the Health and Human Services Commission (HHSC) and HHS. The position requires someone with proven industry experience working with a significant degree of creativity and independence.

Essential Job Functions (EJFs)

EJF 1

Develops IT roadmaps for the agency to address desired business process and technology improvements.

Promotes and supports program area needs within IT. Develops productive working relationships with program area. Understands program area needs and identifies opportunities for improvement.

Applies principles of HHS IT and systems integration standards to perform strategy planning work, alternatives analysis, and risk analysis/management. (30%)

EJF 2

Performs business, systems, and/or legislative analyses, formulates logical descriptions of problems, and devises optimum solutions to meet customer needs.

Recommends and creates technical and product strategies. May consult with customers to help them assess impact on workflow and staffing, offers advice and guidance during the implementation process.

Analyzes, leads and coordinates design, development and implementation of systems and services with functionality across program areas using enterprise architecture standards.

Plans and schedules studies and system implementation. (25%)

EJF 3

Works with other Information Technology (IT) groups in guiding the strategy for developing projects across agency systems requires coordinating, planning, and scheduling during project development and implementation stages. (25%)

EJF 4

Oversees and/or prepares technical strategies, organizational strategies, project plans, charts, diagrams, tables, monthly and final reports that depict present and proposed systems in terms of costs, benefits derived, and tasks accomplished. (10%)

EJF 5

Provides leadership, plans and coordinates workflow of team members to accomplish team goals and objectives. May supervise the work of others. Performs related work as assigned. (10%)

Knowledge, Skills and Abilities (KSAs)

Knowledge

• Knowledge of project management processes and tools.
• Knowledge of strategic planning, budget management, and human resource management.
• Knowledge of multiple software development lifecycle methodologies including agile.
• Knowledge of leadership principles and how to effectively interact with various leadership styles.
• Knowledge of principles and practices of public administration and management.
• Preferred knowledge of SB20 procurement rules and the Texas Project Delivery Framework and QAT processes and requirements.

Skills

• Skill in establishing plans and setting objectives and goals that support an overall business strategy.
• Skill in written communication and public speaking. Skill in managing multiple priorities. Skill in structured problem-solving
• Skill in identifying problems, evaluating alternatives, and implementing solutions. Skill in working collaboratively and cooperatively with diverse groups.

Abilities

• Ability to think creatively and support creative thinking in others.
• Ability to establish mission, vision, goals and objectives for an organization.
• Ability to plan, assign, evaluate and motivate the work of others to build strong and collaborative teams.
• Ability to establish effective working relationships with staff at all levels of an organization, agencies, providers, stakeholders and elected officials.
• Ability to manage contracts and vendor relationships.
• Ability to organize and present information effectively verbally and in writing.
• Ability to lead in an environment of change and develop effective operating procedures and improve processes.
• Ability to convey complex technical information simply and concisely.
• Experience and ability to communicate and present to executive boards and steering committees.

Registrations, Licensure Requirements or Certifications

N/A

Initial Screening Criteria

Experience and Education:

Graduation from an accredited four-year college or university with major coursework in business administration, computer science, management information systems, or a related field is generally preferred. Experience and education may be substituted for one another on a year for year basis.

At least 7 years of experience in IT with at least 3-5 years of experience in business analysis work. Experience in writing Epics and User stories as part of Agile methodology is preferred.

3-5 years of experience in business analysis work related to software applications that involve development.

Additional Information

Any employment offer is contingent upon available budgeted funds. The offered salary will be determined in accordance with budgetary limits and the requirements of HHSC Human Resources Manual.

Selected candidates must be legally authorized to work in the U.S. without sponsorship.

Selected candidate must be willing to commute to the office on the required days.

Active Duty, Military, Reservists, Guardsmen, and Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited tothose listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions .

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.