Management Analyst: Hybrid, Data-Driven System & Policy Support

Constellation Inc; Washington (District of Columbia); Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Medical insurance

Life & Disability insurance

Flexible spending account

Flexible schedule

Professional development

Work-life balance

Job summary

Constellation Inc. seeks a Management Analyst to provide business and analytical support to the case management program office. The role involves facilitating sessions with Government PMs, system developers, OIT, and field users to elicit requirements and translate them into written specifications, flow charts, and project plans.

You will track progress and coordinate changes across stakeholders. Ideal candidates have 4+ years supporting the federal government, a DHS Tier 5 clearance, and a

Qualifications

• Bachelor’s degree in Business Administration, Management, Analytics, or related field.

Responsibilities

• Provide daily Tier 1 Level Operational Support for VerITAS case management system.
• Troubleshoot system access and elevate issues as needed to Tier 2.
• Create and delete user accounts and maintain access documentation.
• Establish business rules for features, fixes, and development requests.
• Translate stakeholder needs into clear requirements and coordinate with cross-functional teams.
• Analyze data to support management decision making and draft supporting documentation.
• Prepare progress reports for Program Management and leadership.
• Assist governance and quality control processes for prioritizing system needs.
• Collaborate with business owners, contract developers and CBP personnel.

Skills

DHS Tier 5 clearance

Agile development

Requirements gathering

Stakeholder communication

Data analysis

Education

Bachelor’s degree in Business Administration / Management / Analytics

Tools

JIRA

Confluence

SharePoint

Visio

Excel

PowerPoint

Job description

Constellation Inc. seeks a Management Analyst to provide business and analytical support to the case management program office. The role involves facilitating sessions with Government PMs, system developers, OIT, and field users to elicit requirements and translate them into written specifications, flow charts, and project plans.

You will track progress and coordinate changes across stakeholders. Ideal candidates have 4+ years supporting the federal government, a DHS Tier 5 clearance, and a