Federal Management Analyst - Change & Process (Hybrid)

iCatalyst, Inc.; Washington (District of Columbia); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Phone and internet reimbursement

Transportation support

Training & Education Assistance

Wellness benefits

401(k) with company match

Job summary

iCatalyst, Inc. seeks a Management Analyst to support a federal program in Washington, DC. The role focuses on analyzing business processes, gathering requirements, and delivering process improvements with cross-functional teams.

You will develop SOPs, SOP mappings, and BRDs, while tracking KPIs to drive program performance. A Hybrid/Remote schedule and US citizenship are required for this position.

Qualifications

• Minimum 4 years in business process reengineering, change management, facilitation, or related work.
• Minimum 3 years supporting U.S. federal government agencies.
• Lean Six Sigma Green Belt certification required.
• Experience leading stakeholder interviews, workshops, and requirements validation.
• Experience developing and maintaining business documentation, including SOPs and process maps.

Responsibilities

• Analyze existing business processes to identify improvement opportunities.
• Lead stakeholder workshops to gather and validate requirements.
• Create and maintain SOPs, process maps, and BRDs.
• Develop KPIs and performance metrics for program management.
• Support change management and organizational transformation initiatives.
• Collaborate with cross-functional teams to implement process improvements.
• Ensure compliance with security, quality standards, and federal requirements.

Skills

Business process analysis

Facilitation

Requirements gathering

Process maps

KPI reporting

Change management

Cross-functional collaboration

MS Office

Visio/BI tools

Stakeholder engagement

Education

Bachelor's degree BA/BS

Master's degree MA/MS

Relevant professional certification

Tools

Visio

Power BI

Excel

Job description

iCatalyst, Inc. seeks a Management Analyst to support a federal program in Washington, DC. The role focuses on analyzing business processes, gathering requirements, and delivering process improvements with cross-functional teams.

You will develop SOPs, SOP mappings, and BRDs, while tracking KPIs to drive program performance. A Hybrid/Remote schedule and US citizenship are required for this position.