Strategic Management Analyst — Government IT (Hybrid)

Constellation Inc; Washington; Hybrid; USD 100,000 - 120,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Medical insurance

Life & Disability insurance

FSA

Flexible schedule

Professional development

Work-life balance

Job summary

Constellation Inc. is seeking a Management Analyst to support the case management program office, helping design and implement system changes. The analyst will facilitate sessions with Government PMs, developers, and field users to elicit requirements and translate them into written specs and plans.

The role requires 4+ years in federal government consulting, a DHS Tier 5 clearance, and strong MS Office and Atlassian tool experience. Hybrid work and full-time employment are offered.

Qualifications

• Bachelor’s degree in Business Administration, Management, Analytics, or related field.
• 4+ years of experience supporting the federal government as a consultant or contractor.
• Ability to obtain and maintain a DHS Tier 5 clearance.
• Experience with Microsoft tools including Excel, PowerPoint, SharePoint, and Visio.
• Experience with agile development and requirements development and analysis.
• Familiarity with investigative case management processes, procedures and systems, or comparable workflow-based enterprise systems.
• Experience with Atlassian products including JIRA and Confluence.

Responsibilities

• Provide daily primary Tier 1 Level Operational Support for the VerITAS case management system.
• Troubleshoot system access and elevate issues to Tier 2 support as needed.
• Create and delete accounts and maintain user access documentation.
• Establish rules for features, capabilities, and fixes; request development as needed.
• Translate stakeholder needs into clear requirements and coordinate with cross-functional teams.
• Analyze data and trends to support management decisions and policy alignment; draft operations manuals.

Skills

Translate complex business needs

Agile development experience

Data analysis

Stakeholder collaboration

MS Office suite familiarity

Education

Bachelor’s degree in Business Administration / Management / Analytics

Tools

Excel

PowerPoint

SharePoint

Visio

JIRA

Confluence

Job description

Constellation Inc. is seeking a Management Analyst to support the case management program office, helping design and implement system changes. The analyst will facilitate sessions with Government PMs, developers, and field users to elicit requirements and translate them into written specs and plans.

The role requires 4+ years in federal government consulting, a DHS Tier 5 clearance, and strong MS Office and Atlassian tool experience. Hybrid work and full-time employment are offered.