Management Analyst Supervisor

Commonwealth Of Pennsylvania; Progress (PA); Hybrid; USD 69,000 - 105,000; Full time

Benefits offered by this job

Telework option

Job summary

Commonwealth of Pennsylvania is seeking a Management Analyst Supervisor to lead the laboratory's quality management efforts, oversee staff, and support programs that strengthen operations. This role focuses on quality improvement, data accuracy, and customer satisfaction within the Department of Transportation’s TR Lab Testing Section in Harrisburg.

The position emphasizes leadership, training coordination, and program management, with the possibility of telework part-time and standard civil

Qualifications

• One year of experience as a Management Analyst 2 or three years in technical management analysis with a bachelor's degree.
• Equivalent combination of experience and training may apply.
• PA residency may be required for employment.

Responsibilities

• Quality oversight of quality systems and corrective actions.
• Lead staff through continuous improvement and process evaluations.
• Coordinate training documentation and certification support.
• Support laboratory safety programs and incident reporting.
• Plan, assign work, and ensure timely results.
• Evaluate staff performance and guide improvements.

Skills

Quality management

Leadership

Program oversight

Training coordination

Project management

Staff supervision

Education

Bachelor's degree

Job description

Salary: $69,086.00 - $104,959.00 Annually

Location: Dauphin County, PA

Job Type: Civil Service Permanent Full-Time

Job Number: CS-2026-56995-01030

Department: Department of Transportation

Division: TR Lab Tstng Sctn

Opening Date: 08/31/2026

Closing Date: 9/13/2026 11:59 PM Eastern

Job Code: 01030

Position Number: 00106400

Union: Non Union

Bargaining Unit: A3

Pay Group: ST08

Bureau / Division Code: 00084814

Bureau / Division: Bureau of Construction and Materials, Materials Division, Laboratory Testing Section

Worksite Address: 81 Lab Lane

City: Harrisburg, Pennsylvania

Zip Code: 17110

Contact Email: [e-mail]

THE POSITION

Join the Department of Transportation as a Management Analyst Supervisor and help guide important quality and performance initiatives as the laboratory's assigned Quality Manager. This role gives you the chance to lead talented staff and support programs that strengthen laboratory operations. You will contribute to improvements that shape testing processes, data quality, and customer satisfaction. This position is ideal for someone who enjoys leadership and wants to support meaningful organizational progress.

DESCRIPTION OF WORK

This position oversees quality management programs, staff supervision, and accreditation processes that support accurate laboratory testing and strong operational performance. As a Management Analyst Supervisor and laboratory's assigned Quality Manager, you will perform the following duties:

• Quality Oversight: Manage quality systems, standards and corrective actions to maintain accreditation
• Program Leadership: Guide staff through continuous improvement efforts and process evaluations
• Training Coordination: Maintain documentation and support employee certification and training compliance
• Safety Support: Assist with documentation and monitoring of laboratory safety programs
• Project Management: Coordinate work plans, distribute assignments, and ensure timely results
• Performance Review: Evaluate staff work, prepare assessments, and provide guidance for improvement

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year of experience as a Management Analyst 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years of progressively responsible experience in technical management analysis work which included evaluating work methods, procedures or organizational structures, and a bachelor's degree; or
• Any equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.