Managed Services Engineer: Network, Cloud & Security

Hamilton Barnes Associates Limited; Mississippi; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Exposure to various customer environments

Strong career growth opportunities

Ability to build long-term customer relationships

Job summary

A leading technology and managed services provider in Mississippi is seeking an experienced Managed Services Specialist to provide support for SMB customers. The role involves troubleshooting network, security, server, and cloud systems, and requires over 3 years of experience in a similar environment. You will work closely with clients to resolve issues and suggest improvements, contributing to the company's award-winning service culture. The position offers strong career growth opportunities and exposure to diverse technologies.

Qualifications

• 3+ years of experience in a Managed Services / MSP environment.
• Strong troubleshooting skills and ability to manage multiple customer environments.
• Hands-on experience supporting small to mid-sized business customers.

Responsibilities

• Provide day-to-day managed services support for SMB customers across multiple environments.
• Monitor, manage, and troubleshoot network, security, server, and cloud-based systems.
• Work directly with customers to resolve issues and provide guidance.

Skills

Networking & Security

Server administration

Cloud applications and services

Troubleshooting skills

Tools

Cisco

Fortinet

Aruba

Job description

A leading technology and managed services provider in Mississippi is seeking an experienced Managed Services Specialist to provide support for SMB customers. The role involves troubleshooting network, security, server, and cloud systems, and requires over 3 years of experience in a similar environment. You will work closely with clients to resolve issues and suggest improvements, contributing to the company's award-winning service culture. The position offers strong career growth opportunities and exposure to diverse technologies.