Mammography Scheduling Specialist - Patient Experience

JumpStart Games; Lakeland (FL); On-site; USD 42,981,000 - 57,308,000; Full time

Job summary

JumpStart Games is seeking a friendly medical receptionist to greet patients, schedule and verify appointments, and manage insurance and Epic entries with accuracy.

The role emphasizes exceptional customer service, HIPAA compliance, and the ability to multi-task in a fast-paced clinic environment in Lakeland, Florida. Prior experience in medical scheduling and patient communications is preferred.

Qualifications

• High School diploma or GED.
• Preferred understanding of medical terminology.
• Experience with medical appointment scheduling is a plus.

Responsibilities

• Schedule, reschedule, and cancel appointments and verify insurance.
• Enter providers' orders and coordinate with scheduling systems (Epic) for mammography and referrals.
• Provide excellent customer service to patients, visitors, and co-workers.
• Maintain HIPAA privacy standards and professional appearance.

Education

High School diploma or GED

Medical terminology knowledge

Tools

Epic

Job description

JumpStart Games is seeking a friendly medical receptionist to greet patients, schedule and verify appointments, and manage insurance and Epic entries with accuracy.

The role emphasizes exceptional customer service, HIPAA compliance, and the ability to multi-task in a fast-paced clinic environment in Lakeland, Florida. Prior experience in medical scheduling and patient communications is preferred.