Mall Security Director - Operations & Team Leadership

Securitas US Business Unit; Town of Florida (NY); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Weekly pay

Competitive benefits

Flexible schedules

Job summary

Securitas US Business Unit is seeking a Retail Security Director to oversee daily operations for a designated client account, ensuring high-quality security services and operational excellence. This role manages staffing, training, performance, client relationships, and compliance while meeting financial and service-level goals, with hands-on leadership and after-hours availability.

Candidates bring degree in related field and supervisory experience; strong problem solving and communication

Qualifications

• Bachelor's degree or equivalent experience in security or related fields.
• Minimum 2 years of supervisory or management experience.
• Proven ability to build and maintain client relationships and lead diverse teams.

Responsibilities

• Lead the day-to-day security operations at assigned client sites.
• Oversee and support a team of security personnel, including site and shift supervisors.
• Manage scheduling, payroll, training, coaching, and disciplinary actions.
• Ensure consistent delivery of professional security services that protect people and property.
• Maintain compliance with company and client policies, procedures, and standards.
• Foster strong, professional relationships with clients and employees.
• Ensure timely and effective communication regarding operations, performance, and client concerns.

Skills

Staff management

Financial management

Leadership

Client relationship building

Problem solving

Time management

Education

Bachelor's degree in Criminal Justice, Business Administration, or related field

Equivalent experience in contract security, law enforcement, or facilities management

Job description

Securitas US Business Unit is seeking a Retail Security Director to oversee daily operations for a designated client account, ensuring high-quality security services and operational excellence. This role manages staffing, training, performance, client relationships, and compliance while meeting financial and service-level goals, with hands-on leadership and after-hours availability.

Candidates bring degree in related field and supervisory experience; strong problem solving and communication