Mall Operations Lead - Facilities, Safety & Projects

Brookfield Asset Management Inc; New York (NY); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) matching

Paid time off

Parental leave

Volunteer hours

Career development

Commuter benefits

Wellness resources

Pet insurance

Culture of integrity

Job summary

GGP, a leading retail real estate company, seeks an Operations Manager to oversee cost-effective operation, maintenance, and long-term preservation of the property. You will support the Sr) General Manager in achieving metrics focused on physical operations and project management.

You’ll manage maintenance programs, safety compliance, and vendor oversight while coordinating with tenants and corporate teams to meet business objectives.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree preferred.
• 2+ years of experience or training in shopping centers or equivalent management and leadership.
• 3+ years of facilities operations or construction management preferred.
• Strong understanding of commercial building systems, HVAC, plumbing and electrical systems; blueprints, CAD drawings and other schematics.
• Strong leadership, interpersonal and relationship building skills.
• Strong project management, organizational, and problem-solving skills.
• Good working knowledge of financial analysis, budgeting, and forecasting.
• Effective writing and communication skills to include supervise, train and direct teams.
• Ability to adapt to changing work environment.
• Strong working knowledge of various computer software such as Microsoft Office, Microsoft Teams, JDEdwards, Proliance.
• Recognized industry certification preferred.
• OHSA General Industries 30-hour course preferred.

Responsibilities

• Operate a clean, well maintained property providing guests with a positive shopping experience.
• Oversee all physical assets to ensure they are maintained to required standards in the most economically efficient manner.
• Prepare and manage multi-year ordinary capital and operating expense plans and projects to meet or exceed company expectations.
• Develop strong tenant relationships through pre-construction and follow-up meetings with tenant contractors to regulate compliance with Rules & Regulations and lease requirements.
• Implement and administer all preventative maintenance programs and related vendor and contractor compliance for all applicable service contracts.
• Ensure property safety systems are code compliant, maintained and inspected, and required reports are maintained and posted.
• Support the Safety, Health, and Environment program by incorporating Life Saving Principles into work planning.
• Support corporate sustainability efforts to reduce the property’s carbon footprint.
• Understand and monitor utility consumption, rates, rebates via BAS systems including lighting, HVAC, fire/life safety, irrigation, vertical transportation.
• Manage and develop direct reports while ensuring compliance with company policies.
• Partner with corporate departments to ensure property and corporate objectives are met.
• Develop favorable relationships with local officials and community organizations.
• Review and approve invoices for accuracy and timely payment.
• Oversee operations during a crisis situation ensuring safety and security of customers, tenants, guests and assets.
• Participate in MOD schedule including evenings, weekends, and holidays; on-site at least one Saturday per month.
• Other duties as assigned

Skills

Leadership

Project management

Budgeting & forecasting

Facilities operations

HVAC systems

Construction management

CAD drawings

Vendor management

Safety compliance

Communication skills

Education

High School Diploma or GED

Bachelor’s degree preferred

Tools

Microsoft Office

Microsoft Teams

JDEdwards

Proliance

Job description

GGP, a leading retail real estate company, seeks an Operations Manager to oversee cost-effective operation, maintenance, and long-term preservation of the property. You will support the Sr) General Manager in achieving metrics focused on physical operations and project management.

You’ll manage maintenance programs, safety compliance, and vendor oversight while coordinating with tenants and corporate teams to meet business objectives.