Retail Center Operations Leader

GGP Services Inc.; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

GGP Services Inc. in Staten Island, NY, is seeking an Operations Manager to oversee the cost-effective operation, maintenance, and long-term preservation of a premier retail asset.

You will assist the Sr General Manager to achieve property metrics through physical operations, construction coordination, and safety programs. You’ll manage vendor contracts, oversee capital and operating expense plans, develop tenant relationships, monitor utility use, and ensure code compliance.

Qualifications

• High School Diploma or GED Required
• Bachelor’s degree preferred
• 2+ years of experience or training in shopping centers or equivalent management and leadership
• 3+ years of facilities operations or construction management preferred
• Strong understanding of commercial building systems, HVAC, plumbing and electrical systems; blueprints, CAD drawings and other schematics
• Strong leadership, interpersonal and relationship building skills
• Strong project management, organizational, and problem-solving skills
• Good working knowledge of financial analysis, budgeting, and forecasting
• Effective writing and communication skills to include supervise, train and direct teams
• Ability to adapt to changing work environment
• Strong working knowledge of various computer software such as Microsoft Office, Microsoft Teams, JDEdwards, Proliance
• Recognized industry certification preferred OHSA General Industries 30-hour course preferred

Responsibilities

• Operate a clean, well maintained property providing guests with a positive shopping experience
• Oversee all physical assets to ensure they are maintained to required standards in the most economically efficient manner
• Prepare and manage multi-year ordinary capital and operating expense plans and projects to meet or exceed company expectations
• Develop strong tenant relationships through pre-construction and follow-up meetings with tenant contractors
• Implement and administer all preventative maintenance programs and related vendor and contractor compliance
• Ensure property safety systems are code compliant, maintained and inspected
• Support the Safety, Health, and Environment program and corporate sustainability efforts
• Understand and monitor utility consumption and rates; manage BAS systems
• Manage and develop direct reports while ensuring policy compliance
• Partner with corporate departments to meet property and corporate objectives

Skills

Leadership

Project management

Communication

Budgeting

Problem-solving

Adaptability

Team building

Written communication

Education

Bachelor's degree preferred

High School Diploma or GED Required

Tools

Microsoft Office

Microsoft Teams

JDEdwards

Proliance

Job description

GGP Services Inc. in Staten Island, NY, is seeking an Operations Manager to oversee the cost-effective operation, maintenance, and long-term preservation of a premier retail asset.

You will assist the Sr General Manager to achieve property metrics through physical operations, construction coordination, and safety programs. You’ll manage vendor contracts, oversee capital and operating expense plans, develop tenant relationships, monitor utility use, and ensure code compliance.