Malibu Luxury Estate Field Operations Manager

Stay Awhile Villas LLC; Malibu (CA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Job summary

Stay Awhile Villas is seeking an elite Luxury Field Operations Manager to oversee a portfolio of multimillion-dollar estates in Malibu. This is a fast-paced, technically demanding role that blends high-level property oversight with guest-hosting responsibilities during shifts.

You will manage complex estates with advanced technology, ensuring five-star hospitality standards, troubleshooting smart home systems, and coordinating vendors and services to maintain flawless guest experiences.

Qualifications

• 5+ years managing luxury residential properties (Malibu experience preferred).
• Strong preventative maintenance knowledge.
• Experience in luxury vacation rentals or hospitality strongly preferred.
• Technically proficient with smart home systems and property software.
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• Valid driver’s license with minimal or no points; willing to travel between properties.

Responsibilities

• Proactively identify and resolve maintenance issues before they escalate.
• Conduct detailed preventative inspections with an ownership mindset.
• Ensure homes are guest-ready at all times.
• Maintain luxury-level staging and presentation standards.
• Oversee housekeeping execution to hotel-level quality.
• Coordinate and manage vendors, contractors, and service providers.
• Maintain inventory, supplies, and property assets.
• Uphold safety, security, and operational excellence.
• Communicate with guests during assigned shifts; handle needs in real time.
• Pivot between field management and guest communication.

Skills

Luxury property management

Preventative maintenance

Hospitality experience

Smart home systems

Organizational skills

Communication skills

Driver’s license

Tools

Control4

Nest

MyQ

Lutron

Automated shades

Sonos

WiFi/AV systems

Job description

Stay Awhile Villas is seeking an elite Luxury Field Operations Manager to oversee a portfolio of multimillion-dollar estates in Malibu. This is a fast-paced, technically demanding role that blends high-level property oversight with guest-hosting responsibilities during shifts.

You will manage complex estates with advanced technology, ensuring five-star hospitality standards, troubleshooting smart home systems, and coordinating vendors and services to maintain flawless guest experiences.