International Audio/Video Remote Malay Interpreter

Language Services Associates, Inc.; United States; Remote; USD 34,440 - 68,880; Part time

Job summary

A leading language services provider is seeking an audio/video interpreter for Malay, responsible for facilitating language communication for the Limited English Proficient community across various settings. The ideal candidate will have fluency in English and Malay, a quiet interpreting space, and at least 2 years of professional experience. This role involves remote interpreting and superior customer service. Interested candidates should apply with a resume highlighting their interpreting experience.

Qualifications

• 2+ years of professional interpreting experience preferred.
• Access to a landline phone for sound quality.
• Interpreting space that is quiet, secure, and free from outside noises.

Responsibilities

• Provide effective audio remote interpreting.
• Answer inbound calls in a timely manner.
• Provide superior customer service.

Skills

Full fluency in both English and Malay

Technology proficient (web-based platforms, email, Microsoft Word)

Education

40+ hour medical interpreting training

Industry specific certifications/trainings (CMI, CCHI, etc.)

Job description

Overview

As a audio/video interpreter for Malay in LSA’s network of Independently Contracted Interpreters, you are responsible for handling audio calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!

Responsibilities

• Provide effective audio remote interpreting
• Answer inbound calls in a timely manner
• Provide superior customer service
• Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
• Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
• Complete training(s) and participate in ongoing Quality Assurance monitoring

Qualifications/Experience

• Full fluency in both English and Malay
• Technology proficient (web-based platforms, email, Microsoft Word)
• Landline phone access for sound quality
• An interpreting space that is quiet, secure, and free from outside noises
• 2+ years of professional interpreting experience preferred
• Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
• Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.