Remote Mien Interpreter

Language Services Associates, Inc.; United States; Remote; USD 35,000 - 65,000; Part time

Job summary

A language services provider in the United States is seeking a telephonic interpreter fluent in English and Mien. The role involves handling inbound calls to facilitate communication for the Limited English Proficient community across various settings, including medical and legal. Candidates should have prior interpreting experience and be technology proficient. An ideal candidate will also possess relevant certifications. Please apply with your resume highlighting interpreting experience.

Qualifications

• Full fluency in both English and Mien.
• 2+ years of professional interpreting experience preferred.
• Industry-specific certifications/trainings preferred (CMI, CCHI, etc.).
• Technology proficient (web-based platforms, email, Microsoft Word).
• Landline phone access for sound quality.
• An interpreting space that is quiet, secure, and free from outside noises.
• 2+ years of professional interpreting experience preferred.
• Industry specific certifications/trainings preferred (CMI, CCHI, etc.).
• Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)

Responsibilities

• Provide effective telephonic remote interpreting.
• Answer inbound calls in a timely manner.
• Provide superior customer service.
• Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
• Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
• Complete training(s) and participate in ongoing Quality Assurance monitoring

Skills

Full fluency in both English and Mien

Technology proficient (web-based platforms, email, Microsoft Word)

Customer service

Phone access

Quiet interpreting space

2+ years interpreting

Certifications/training

Medical interpreting training

Tools

Web-based platforms

Email

Microsoft Word

Job description

Overview:

As a telephonic interpreter for Mienin LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!

Responsibilities:

·Provide effective telephonic remote interpreting

·Answer inbound calls in a timely manner

·Provide superior customer service

·Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality

·Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices

·Complete training(s) and participate in ongoing Quality Assurance monitoring

Qualifications/Experience:

·Full fluency in both English and Mien

·US or International Based

·Technology proficient (web-based platforms, email, Microsoft Word)

·Landline phone access for sound quality

·An interpreting space that is quiet, secure, and free from outside noises

·2+ years of professional interpreting experience preferred

·Industry specific certifications/trainings preferred (CMI, CCHI, etc.)

·Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.