Malinke - Remote Telephonic Interpreters

Language Services Associates, Inc.; United States; Remote; USD 40,000 - 65,000; Part time

Job summary

A language services provider in the United States seeks a telephonic interpreter fluent in English and Malinke. Responsibilities include providing remote interpreting services and adhering to professional standards. Ideal candidates have 2+ years of interpreting experience and relevant certifications. Join our mission to support limited English proficient communities in diverse settings.

Qualifications

• Full fluency in both English and Malinke.
• 2+ years of professional interpreting experience preferred.
• Proof of 40+ hour medical interpreting training preferred.
• Landline phone access for sound quality.
• Quiet, secure interpretation space with no external noise.
• 2+ years of professional interpreting experience preferred.
• Certifications/trainings such as CMI, CCHI preferred.
• 40+ hour medical interpreting training preferred (e.g., Bridging the Gap, Cross-Cultural).

Responsibilities

• Provide effective telephonic remote interpreting.
• Answer inbound calls in a timely manner.
• Maintain strict standards of confidentiality.
• Adhere to Code of Professional Conduct and confidentiality.
• Follow policies, procedures, and industry best practices.
• Complete training and participate in ongoing Quality Assurance monitoring.

Skills

Fluency in English

Fluency in Malinke

Customer service

Technology proficiency

Tools

Microsoft Word

Email

Web-based platforms

Job description

Overview

As a telephonic interpreter for Malinke in LSA’s network of Independently Contracted Interpreters, you are responsible for handling telephone calls on demand and facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including medical, legal, and customer service. Language Services Associates is continuously accepting qualified interpreters!

Responsibilities

• Provide effective telephonic remote interpreting
• Answer inbound calls in a timely manner
• Provide superior customer service
• Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
• Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
• Complete training(s) and participate in ongoing Quality Assurance monitoring

Qualifications/Experience

• Full fluency in both English and Malinke
• US or International Based
• Technology proficient (web-based platforms, email, Microsoft Word)
• Landline phone access for sound quality
• An interpreting space that is quiet, secure, and free from outside noises
• 2+ years of professional interpreting experience preferred
• Industry specific certifications/trainings preferred (CMI, CCHI, etc.)
• Proof of 40+ hour medical interpreting training preferred (ex: Bridging the Gap, Cross-Cultural, etc.)

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment! If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.