Major Incident Commander & Production Resilience Lead

KPG99 INC; Chandler (AZ); On-site; USD 90,000 - 150,000; Full time

Job summary

KPG99 INC in Chandler, AZ seeks a Production Services Specialist II to lead major incident responses, act as Incident Commander, and coordinate across technology domains during critical events. You will drive time-sensitive decisions, maintain situational awareness, communicate with executives, and ensure recovery actions align with business priorities while complying with incident management standards.

This role requires strong judgment under pressure and the ability to translate complex

Qualifications

• Advanced leadership in enterprise incident response.
• Experience leading major incidents and coordinating diverse teams.
• Ability to translate technical details into business-focused updates.

Responsibilities

• Lead end-to-end major incident response across technology domains.
• Act as Incident Commander with structured restoration governance and time-boxed recovery checkpoints.
• Facilitate executive and stakeholder communications throughout the incident lifecycle.

Skills

Incident response leadership

Incident commander

Cross-functional coordination

Executive communication

Job description

KPG99 INC in Chandler, AZ seeks a Production Services Specialist II to lead major incident responses, act as Incident Commander, and coordinate across technology domains during critical events. You will drive time-sensitive decisions, maintain situational awareness, communicate with executives, and ensure recovery actions align with business priorities while complying with incident management standards.

This role requires strong judgment under pressure and the ability to translate complex