Major Case Investigator - Commercial Trucking

GEICO; Lenexa (KS); Remote; USD 84,000 - 130,000; Full time

Job summary

GEICO is seeking a Major Case Investigator to join the SIU team in a remote role. This position involves conducting large-scale investigations into suspected fraudulent claims in the commercial sector. Responsibilities include interviewing, analyzing data, and supporting claims processing with the goal of protecting the company from fraud. Candidates require a minimum of three years of related experience and must demonstrate strong analytical and communication skills.

Benefits

401K plan with 6% match

Performance incentives

Tuition assistance

Mental healthcare support

Flexible remote work options

Qualifications

• At least 3 years of claims and/or investigation experience handling commercial auto and/or trucking.
• Ability to learn and apply large amounts of technical and procedural information.
• Must work independently and in a team environment.

Responsibilities

• Conduct non-field, large-scale investigations of suspected claims.
• Interview and collect statements for investigation purposes.
• Evaluate information credibility and report to claims.

Skills

Multi-Tasking

Communication

Investigative Thinking

Technical Proficiency

Stress Management

Job description

We have an exciting opportunity to join the SIU team and the Expanding Commercial GEICO Market as a Major Case Investigator! This is a Remote position. As a Major Case Investigator on our Commercial Team, you will conduct non-field, large-scale investigations of suspected Commercial Auto, Commercial Trucking, Multiline, and Auto claims suspected of containing fraud flags and/or other illegal activities against the company. The duties for this role include, but are not limited to, interviewing, database inquiries, taking statements, conducting EUOs, and locating other sources of information and witnesses. Responsibilities also include evaluating information to determine its credibility, facts of loss, reporting to claims, referring investigation assignments to outside agencies, and providing training and support to all departments in the claims handling process.

Qualifications:

• Must have at least 3 years of claim and/or investigation experience handling commercial auto and/or trucking.
• Preferred Multi-Line experience (RV, Cycle, ATV, Marine).
• Must be able to work both independently and in a team environment.
• Must be able to multi-task.
• Must be able to learn and apply large amounts of technical and procedural information.
• Must be able to communicate effectively verbally and in writing.
• Must be able to handle heavy claim volume and stressful situations.

Position will be hybrid or fully remote depending on location.

Salary Range: $84,050 - $129,150 annually, depending on experience and geographical location. The hourly rate ranges from $32.56 to $64.10. The final salary offer will consider various factors including role responsibilities, experience, education, training, location, and market conditions.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: We help our customers through life’s twists and turns, protecting them when they need it most. We are committed to innovation, exceeding expectations, and collective success. From day one, you will face exciting challenges that promote growth and collaboration.

Great Careers: We offer opportunities to learn, grow, and thrive through personalized development programs, industry-leading training, certification assistance, mentorship, and coaching.

Great Culture: We foster an inclusive culture rooted in integrity, action, and a winning mindset. Our culture values diversity, inclusion, and belonging, led by supportive leaders focused on performance excellence and shared purpose.

We also offer employee engagement and recognition programs that celebrate the positive impact of our work.

Great Rewards: Our compensation and benefits package supports your physical, mental, emotional, and financial well-being, including:

• A comprehensive Total Rewards program tailored for you and your family.
• Market-competitive salary, a 401K plan with a 6% match, performance incentives, and tuition assistance.
• Additional benefits like mental healthcare, fertility, and adoption assistance.
• Workplace flexibility, including our GEICO Flex program, allowing remote work up to four weeks per year in the US.

GEICO is an equal opportunity employer. We promote a fair and inclusive environment, providing reasonable accommodations for qualified individuals with disabilities, and maintaining a workplace free from discrimination and harassment.