Major Case Investigator - Commercial Trucking

GEICO; Indianapolis (IN); Remote; USD 84,000 - 130,000; Full time

Job summary

GEICO is seeking a Major Case Investigator for the Commercial Trucking sector, focusing on non-field investigations related to fraudulent claims. The role can be hybrid or remote and requires strong communication skills, experience in commercial claims, and the ability to handle complex cases under pressure.

Benefits

401K savings plan with 6% match

Comprehensive Total Rewards program

Tuition assistance

Mental healthcare support

Qualifications

• Minimum 3 years of claims/investigation experience, especially in commercial auto/trucking.
• Ability to work independently and handle heavy claim volumes under stress.

Responsibilities

• Conduct non-field, large-scale investigations of suspected fraudulent activities.
• Evaluate information credibility and provide training/support in claims handling.

Skills

Communication

Teamwork

Multi-tasking

Technical and Procedural Knowledge

Job description

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We have an exciting opportunity to join the SIU team and the Expanding Commercial GEICO Market as a Major Case Investigator! This is a Remote position. As a Major Case Investigator on our Commercial Team, you will conduct non-field, large-scale investigations of suspected Commercial Auto, Commercial Trucking, Multiline, and Auto claims suspected of containing fraud flags and/or other illegal activities against the company. The duties for this role would include but not be limited too interviewing, database inquiries, taking statements, conducting EUOs and locating other sources of information and witnesses. Responsibilities include evaluating information to determine its credibility, facts of loss, reporting to claims, referring investigation assignments to outside agencies, and providing training and support to all departments in the claims handling process.

Qualifications

Must have at least 3 years of claim and/or investigation experience handling commercial auto and/or trucking.

Preferred Multi-Line Experience (RV, Cycle, ATV, Marine)

Must be able to work both independently and in a team environment

Must be able to multi-task

Must be able to learn and apply large amounts of technical and procedural information

Must be able to communicate effectively verbally and in writing

Must be able to handle heavy claim volume and stressful situations.

Position will be hybrid or fully remote depending on location.

Annual Salary $84,050 - $129,150 (Depending on experience and geographical Location)

Annual Salary

$32.56 - $64.10

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
  
  

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Insurance

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