Major Appliance Service Technician Top Industry pay

Ace Appliance; Toledo (OH); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Health insurance

Paid time off

Company Cell Phone

Company truck with gas card

Health Savings Account contributions

Job summary

Ace Appliance is seeking a Major Appliance Service Technician to join our dedicated team in Toledo, OH. The successful candidate will have 3-5 years of experience in appliance repair and will provide top-notch service to our customers. Competitive pay and benefits are offered, including performance bonuses and health insurance.

The role involves diagnosing and repairing appliances, performing maintenance, and delivering exceptional customer service. Candidates must also possess strong communication skills and a customer-focused attitude.

Qualifications

• 3-5 years of experience in appliance repair or related field.
• Valid driver's license and clean driving record.
• Basic knowledge of electrical and mechanical systems.
• EPA certification for refrigerant handling preferred.

Responsibilities

• Diagnose and repair major home appliances including refrigerators and dryers.
• Perform routine maintenance and inspections to ensure optimal appliance performance.
• Provide exceptional customer service while interacting with clients on-site.
• Document service calls and maintain accurate records of repairs and parts used.
• Collaborate with team members to improve service efficiency and customer satisfaction.
• Stay updated on industry trends and new appliance technologies.
• Adhere to safety protocols and company policies during service operations.
• Manage inventory of tools and parts necessary for repairs.

Skills

Problem-solving

Attention to detail

Communication

Customer-focused attitude

Education

High school diploma or equivalent

Technical training in appliance repair

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Health insurance
• Paid time off
• Company Cell Phone: Ace supplies a company cell phone with an unlimited internet data plan at no cost to you.
• Health Insurance: Ace offers health insurance for employees, covering 100% of the premium.
• Disability Contributions: Ace matches 100% of your Aflac disability contributions after your first six months of employment.
• Health Savings Account (HSA) Contributions: Ace matches 100% of your HSA contributions after your first six months of employment.
• Company truck with gas card.
• Many other benefit's to be discussed at time of interview.

About the Role

Join Ace Appliance as a Major Appliance Service Technician and become part of a dedicated team committed to delivering top‑notch service in Toledo, OH. Enjoy competitive pay and the opportunity to work with a variety of appliances in a fast‑paced, rewarding environment. You must have 3-5 years experience working for another Major Appliance Repair Company with references.

Responsibilities

• Diagnose and repair major home appliances including refrigerators, washers, and dryers.
• Perform routine maintenance and inspections to ensure optimal appliance performance.
• Provide exceptional customer service while interacting with clients on‑site.
• Document service calls and maintain accurate records of repairs and parts used.
• Collaborate with team members to improve service efficiency and customer satisfaction.
• Stay updated on industry trends and new appliance technologies.
• Adhere to safety protocols and company policies during service operations.
• Manage inventory of tools and parts necessary for repairs.

Requirements

• High school diploma or equivalent; technical training in appliance repair is a plus.
• Minimum of 3 years of experience in appliance repair or related field.
• Valid driver's license and clean driving record.
• Excellent problem‑solving skills and attention to detail.
• Strong communication skills and a customer‑focused attitude.
• Ability to work independently and manage time effectively.
• Basic knowledge of electrical and mechanical systems.
• EPA certification for refrigerant handling preferred.

Paid Days Off

Paid days off are based on annual income and are offered at 100% pay:

• After Six months: 2 paid days
• After Year 1: 3 paid days
• After Year 2: 5 paid days
• After Year 3: 7 paid days
• After Year 4: 9 paid days
• After Year 5: 10 paid days