Appliance Service Technician

K&A Appliance Inc; Exton (PA); On-site; USD 34,440 - 41,328; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Free uniforms

Paid time off

Sign on Bonus up to $4,000

Overtime pay for weeks exceeding 40 hours

Job summary

K&A Appliance Inc in Exton, Pennsylvania, is seeking a full-time technician to diagnose and repair major household appliances in customers’ homes. The ideal candidate will have at least 3 years of experience and possess mechanical skills, effective communication, and a strong commitment to customer service.

This position offers a competitive pay rate of $25 to $30 per hour and comes with benefits including a sign-on bonus, 401(k) matching, and paid time off. Join our independently owned and operated business dedicated to providing excellent service.

Qualifications

• At least 3 years of experience as a full-time employed technician.
• Clean and valid driver's license.
• Ability to lift up to 50 lbs on your own.

Responsibilities

• Diagnose and repair major household appliances in customers’ homes.
• Maintain the Service Van stocked with necessary parts.
• Communicate effectively with Service Coordinator regarding service calls.

Skills

Experience servicing major household appliances

Effective communication

Mechanical skills

Customer service

Job description

Benefits

• 401(k) matching
• Employee discounts
• Free uniforms
• Paid time off
• Paid vacation time
• Sign on Bonus up to $4,000.00
• Paid holidays (We are closed during 6 major holidays)
• 401k retirement plan with 100% company match up to 5% of pay
• Overtime pay for weeks exceeding 40 hours
• Paid weekly by direct deposit
• NO Company paid Health Insurance

Job Summary

• Diagnose and repair major household appliances in customers’ homes
• Assist with service repairs in warehouse when needed
• Prepare invoices and collect payments on completed service calls and any parts or additional labor costs from customers
• Maintain the Service Van and keep it stocked with parts used on a regular basis
• Communicate effectively with Service Coordinator regarding service calls and any issues that arise
• Hours of operation are Monday through Friday 7am to 5:30pm
• 40-50 Hours weekly depending on volume of Service Calls

Job Requirements

• MUST HAVE AT LEAST 3 YEARS EXPERIENCE SERVICING/REPAIRING MAJOR HOUSEHOLD APPLIANCES AS A FULL-TIME EMPLOYED TECHNICIAN
• Must have a clean and valid driver's license
• To lift up to 50 lbs on their own, lift more weight with assistance or leverage device
• Proficient in connecting water and gas lines and checking for leaks
• Provide excellent service and customer care during the service of appliances in customers' home
• Must have mechanical skills and willingness to learn new things
• Protect the customer's home while working & cleaning work area of all debris
• Maintain professional appearance (Uniforms provided)
• Legibly complete all necessary paperwork
• Ability to work well under pressure & respond in a professional & courteous manner in all situations
• Demonstrate cooperative behavior with colleagues and supervisors

Job Type: Full-time

Salary: $25.00 - $30.00 per hour

This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.