Experienced Appliance Service Technician

Ace Appliance; Toledo (OH); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Company Cell Phone

Health Insurance

Disability Contributions

HSA Contributions

Company truck with gas card

Company parties

Donation matching

Employee discounts

Job summary

Ace Appliance in Toledo, OH is seeking a Major Appliance Service Technician to join a dedicated team delivering top-notch service. You will work on a variety of major appliances, diagnose and repair, and earn competitive pay in a fast-paced, rewarding environment.

Candidates must have 3–5 years of experience with references, a valid driver's license, and strong problem-solving and customer-service skills. Average pay ranges from $90,000 to $130,000 annually.

Qualifications

• Minimum 3 years of experience in appliance repair or related field.
• Valid driver's license and clean driving record.
• EPA certification for refrigerant handling preferred.

Responsibilities

• Diagnose and repair major home appliances including refrigerators, washers, and dryers.
• Document service calls and maintain accurate records of repairs and parts used.
• Provide exceptional customer service while on-site.
• Stay updated on industry trends and new appliance technologies.
• Adhere to safety protocols and company policies during service operations.
• Manage inventory of tools and parts necessary for repairs.

Skills

Problem solving

Communication

Customer focus

Time management

Independence

Education

High school diploma

Technical appliance repair training

Job description

Benefits:

• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Bonus based on performance
• Company car
• Company parties
• Donation matching
• Employee discounts

About the Role:

Join Ace Appliance as a Major Appliance Service Technician and become part of a dedicated team committed to delivering top-notch service in Toledo, OH. Enjoy competitive pay and the opportunity to work with a variety of appliances in a fast-paced, rewarding environment. You must have 3-5 years experience working for another Major Appliance Repair Company with references. Average annual pay $90,000 to 130,000.

Responsibilities:

• Diagnose and repair major home appliances including refrigerators, washers, and dryers.
• Perform routine maintenance and inspections to ensure optimal appliance performance.
• Provide exceptional customer service while interacting with clients on-site.
• Document service calls and maintain accurate records of repairs and parts used.
• Collaborate with team members to improve service efficiency and customer satisfaction.
• Stay updated on industry trends and new appliance technologies.
• Adhere to safety protocols and company policies during service operations.
• Manage inventory of tools and parts necessary for repairs.

Requirements:

• High school diploma or equivalent; technical training in appliance repair is a plus.
• Minimum of 3 years of experience in appliance repair or related field.
• Valid driver's license and clean driving record.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills and a customer-focused attitude.
• Ability to work independently and manage time effectively.
• Basic knowledge of electrical and mechanical systems.
• EPA certification for refrigerant handling preferred.

Benefits:

• Company Cell Phone: Ace supplies a company cell phone with an unlimited internet data plan at no cost to you.
• Health Insurance: Ace offers health insurance for employees, covering 100% of the premium.
• Disability Contributions: Ace matches 100% of your Aflac disability contributions after your first six months of employment.
• Health Savings Account (HSA) Contributions: Ace matches 100% of your HSA contributions after your first six months of employment.
• Company truck with gas card.
• Many other benefit's to be discussed at time of interview.

Paid Days Off:

• Paid days off are based on annual income and are offered at 100% pay:
  1. After Six months: 2 paid days
  2. After Year 1: 3 paid days
  3. After Year 2: 5 paid days
  4. After Year 3: 7 paid days
  5. After Year 4: 9 paid days
  6. After Year 5: 10 paid days

About Us:

Ace Appliance has been serving the Toledo community for over 41 years, providing reliable appliance repair services that customers trust. Our commitment to quality workmanship and customer satisfaction has made us a leader in the industry, and our employees appreciate a supportive work environment that values their skills and contributions.