Major Appliance Sales Customer Representative

Ace Appliance; Toledo (OH); On-site; USD 68,000 - 74,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Company parties

Donation matching

Employee discounts

Job summary

Ace Appliance, a family-owned business in Toledo, seeks a Major Appliance Salesperson to help customers select the right appliances in a fast-paced showroom. The role offers base pay with bonuses and commissions, full benefits, and a 40-hour workweek including Saturdays.

Join a long‑standing local retailer committed to customer satisfaction and employee growth, with opportunities for advancement and regular team events in the Toledo area.

Qualifications

• Proven experience in retail sales, preferably in major appliances or home goods.
• Strong communication skills with a customer-focused approach.
• Flexibility to work varying hours, including weekends and holidays.
• Basic math skills for handling transactions and managing inventory.
• High school diploma or equivalent; additional sales training is advantageous.
• Team player with a positive attitude and a passion for helping others.

Responsibilities

• Engage with customers to assess their appliance needs and provide customized solutions.
• Demonstrate product features and benefits to enhance customer knowledge and satisfaction.
• Maintain a clean and organized showroom to ensure an inviting shopping atmosphere.
• Accurately and efficiently process sales transactions using our point-of-sale system.
• Stay informed about industry trends, new products, and promotions to effectively inform customers.
• Collaborate with team members to achieve sales objectives and enhance customer service.
• Follow up with customers after their purchase to ensure satisfaction and encourage repeat business.
• Assist with inventory management and restocking of merchandise as needed.

Skills

Retail sales experience

Customer-focused

Strong communication

Flexibility to work hours

Basic math skills

Education

High school diploma or equivalent

Tools

Point-of-Sale system

Job description

Benefits

• Health insurance
• Opportunity for advancement
• Paid time off
• Company parties
• Donation matching
• Employee discounts

About the Role

Join Ace Appliance as a Major Appliance Salesperson and become an integral part of our family‑owned, family‑operated company. We are seeking enthusiastic individuals who excel in a fast‑paced environment and are eager to assist customers in finding the ideal appliances for their homes. The position requires availability five days per week, Saturdays and weekdays, totaling 40 hours per week. Saturdays are from 10am to 6pm (six hours). You will get two days off per week. The role offers a base salary plus bonuses, commissions, and a full benefits package. Total average annual pay ranges from $68,000 to $74,000 with full benefits.

Responsibilities

• Engage with customers to assess their appliance needs and provide customized solutions.
• Demonstrate product features and benefits to enhance customer knowledge and satisfaction.
• Maintain a clean and organized showroom to ensure an inviting shopping atmosphere.
• Accurately and efficiently process sales transactions using our point‑of‑sale system.
• Stay informed about industry trends, new products, and promotions to effectively inform customers.
• Collaborate with team members to achieve sales objectives and enhance customer service.
• Follow up with customers after their purchase to ensure satisfaction and encourage repeat business.
• Assist with inventory management and restocking of merchandise as needed.

Requirements

• Proven experience in retail sales, preferably in major appliances or home goods.
• Strong communication skills with a customer‑focused approach.
• Flexibility to work varying hours, including weekends and holidays.
• Basic math skills for handling transactions and managing inventory.
• High school diploma or equivalent; additional sales training is advantageous.
• Team player with a positive attitude and a passion for helping others.
• Familiarity with appliance brands and features is a plus.

About Us

Ace Appliance has proudly served the Toledo community for over 41 years, offering top‑quality appliances and outstanding customer service. Our dedication to quality and customer satisfaction has built a loyal customer base, establishing us as a trusted name in the industry. Our employees enjoy a supportive culture and opportunities for growth, making this a great place to work.