Major Appliance Sales Customer Service Associate

Ace Appliance; Toledo (OH); On-site; USD 68,000 - 74,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Bonus based on performance

Company parties

Employee discounts

Job summary

Ace Appliance in Toledo, OH, is hiring a Major Appliance Salesperson to help customers find the best appliances for their homes. You will work in a fast-paced setting, training provided, and earn a base salary with bonuses and commissions.

This role requires 5 days per week, including Saturdays, totaling 40 hours with two days off. Benefits include health insurance, PTO, and an employee discount. Company celebrates performance with bonuses and regular events.

Qualifications

• Experience in retail sales, preferably in appliances or home goods.
• Strong customer-focused communication.
• Willingness to work weekends and holidays.
• HS diploma or equivalent; sales training is a plus.

Responsibilities

• Engage with customers to assess appliance needs and provide solutions.
• Demonstrate product features and benefits to customers.
• Maintain an inviting showroom and organized presentation.
• Process sales transactions accurately using the POS system.
• Stay informed about products, promotions, and trends to inform customers.
• Collaborate with team to achieve sales goals and service quality.
• Follow up with customers after purchase to ensure satisfaction and encourage repeat business.
• Assist with inventory management and restocking.

Skills

Retail sales

Customer service

Communication

Education

High school diploma or equivalent

Tools

POS system

Job description

Benefits:

• Health insurance
• Paid time off
• Bonus based on performance
• Company parties
• Employee discounts

About the Role:

Join Ace Appliance as a Major Appliance Salesperson and become an integral part of our Family Owned & Operated company. We are seeking enthusiastic individuals who excel in a fast-paced environment and are eager to assist customers in finding the ideal appliances for their homes, we provide training. The position requires availability 5- days per week. Saturdays and weekdays, totaling 40 hours per week. You will get two days off per week. Saturdays hours are from 10am -6pm six hours . Position is base salary plus bonuses & commission and full benefit package. Total average annual pay $68,000 to $74,000 with full benefit's.

Responsibilities:

• Engage with customers to assess their appliance needs and provide customized solutions.
• Demonstrate product features and benefits to enhance customer knowledge and satisfaction.
• Maintain a clean and organized showroom to ensure an inviting shopping atmosphere.
• Accurately and efficiently process sales transactions using our point-of-sale system.
• Stay informed about industry trends, new products, and promotions to effectively inform customers.
• Collaborate with team members to achieve sales objectives and enhance customer service.
• Follow up with customers after their purchase to ensure satisfaction and encourage repeat business.
• Assist with inventory management and restocking of merchandise as needed.

Requirements:

• Proven experience in retail sales, preferably in major appliances or home goods.
• Strong communication skills with a customer-focused approach.
• Flexibility to work varying hours, including weekends and holidays.
• Basic math skills for handling transactions and managing inventory.
• High school diploma or equivalent; additional sales training is advantageous.
• Team player with a positive attitude and a passion for helping others.

Familiarity with appliance brands and features is a plus.

About Us:

Ace Appliance has proudly served the Toledo community for over 41 years, offering top-quality appliances and outstanding customer service. Our dedication to quality and customer satisfaction has built a loyal customer base, establishing us as a trusted name in the industry. Our employees enjoy a supportive culture and opportunities for growth, making this a great place to work.