Maître D - Lead Guest Experience at NYC Fine Dining

Major Food Group; New York (NY); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Paid Time Off

TransitChek Discount

Referral Program

Job summary

Major Food Group, owner of Torrisi in New York, is hiring an experienced Maitre D to join its Italian-American dining team. The role supports a luxe restaurant with a renowned wine program and a high-paced service culture.

You will oversee dining room operations, welcome guests, guide them to tables, answer questions about menu items and beverages, and manage guest flow to ensure impeccable service. Full availability and 8-hour standing ability are required.

Qualifications

• 3-4 years of restaurant experience in high volume and fine dining.
• At least 2 years leading a front door team.
• Full availability required.

Responsibilities

• Oversee dining room operation in a restaurant
• Customer relations and ensuring guests receive impeccable service at all times
• Greet customers and guide them to their tables
• Answer customer questions regarding food, drinks, and specials
• Help flow of traffic in and out of the restaurant
• Engage guests, act as an ambassador of the restaurant in both personality and knowledge
• Resolve customer complaints or disputes
• Manage waitstaff to ensure efficient and excellent service throughout a given seating

Skills

Restaurant experience

Front of house leadership

Fine dining

Job description

Major Food Group, owner of Torrisi in New York, is hiring an experienced Maitre D to join its Italian-American dining team. The role supports a luxe restaurant with a renowned wine program and a high-paced service culture.

You will oversee dining room operations, welcome guests, guide them to tables, answer questions about menu items and beverages, and manage guest flow to ensure impeccable service. Full availability and 8-hour standing ability are required.