Maitre D

The River Café; New York (NY); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player in fine dining is seeking a dedicated Maître'd to enhance the guest experience. In this pivotal role, you will ensure that every patron receives exceptional service, from warm greetings to managing reservations and resolving any concerns. Your ability to anticipate guest needs and maintain high standards will be crucial in creating memorable dining experiences. Join a team that values hospitality and professionalism, and play a key role in cultivating relationships with regular patrons while thriving in a dynamic environment.

Qualifications

• Proven experience as a Maître'd or in a similar fine dining role.
• Exceptional interpersonal and communication skills.

Responsibilities

• Greeting guests warmly and managing reservations efficiently.
• Coordinating with kitchen and waitstaff for timely service.

Skills

Interpersonal Skills

Communication Skills

Organizational Skills

Multitasking

Attention to Detail

Job description

Job Description: As the Maître'd you will play a pivotal role in orchestrating the seamless flow of our dining service. You will be the embodiment of hospitality, ensuring that each guest receives the highest level of personalized attention and service. Your responsibilities will include:

• Greeting guests with warmth and professionalism, setting the tone for their dining experience.
• Managing reservations and seating arrangements to optimize table turnover while maintaining an atmosphere of exclusivity and comfort.
• Anticipating and accommodating the needs and preferences of guests, ensuring their satisfaction and delight throughout their visit.
• Coordinating with the kitchen and waitstaff to ensure timely and synchronized service, maintaining the highest standards of efficiency and quality.
• Resolving any guest concerns or issues promptly and courteously, striving to exceed expectations at every opportunity.
• Cultivating and nurturing relationships with regular patrons, enhancing their loyalty and satisfaction with each visit.

Requirements:

• Proven experience as aMaître'dor in a similar role within a fine dining establishment.
• Exceptional interpersonal and communication skills, with a genuine passion for providing outstanding hospitality.
• Strong organizational and multitasking abilities, with the capacity to thrive in a fast-paced, high-pressure environment.
• A keen eye for detail and a commitment to upholding the highest standards of service and professionalism.
• Flexibility to work evenings, weekends, and holidays as required.