Maitre D

Altamarea; New York (NY); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a prestigious dining establishment as a Maitre D, where your leadership and passion for hospitality will create memorable experiences for guests. This role emphasizes exceptional service, staff development, and maintaining high standards in a fine dining environment. You will be part of a dynamic team committed to delivering luxury dining experiences, with opportunities for career growth and development in a supportive atmosphere. If you thrive in a fast-paced environment and have a strong background in fine dining, this is the perfect opportunity for you.

Benefits

Comprehensive Medical Benefits

Paid Time Off

Career Development Opportunities

Employee Dining Discount

401(k) Plan

Qualifications

• Strong background in fine dining and luxury service standards.
• Ability to train and motivate restaurant staff effectively.

Responsibilities

• Oversee Front of House team ensuring guest satisfaction.
• Train and develop staff while maintaining service standards.

Skills

Hospitality Management

Leadership Skills

Fine Dining Service

Communication Skills

Education

Experience in Fine Dining

Luxury Hotel Management Experience

Tools

Reservation Management Systems

POS Systems

Job description

ABOUT US:

Ai Fiori, meaning 'among the flowers' in Italian, is an award-winning gem within the renowned Altamarea Group, offering a sophisticated take on the flavors of the Italian and French Riviera. Located in the heart of Midtown Manhattan, Ai Fiori is celebrated for its elegant ambiance, impeccable service, and an innovative menu that highlights the finest seasonal ingredients, housemade pastas, and expertly prepared seafood and meats.

With an award-winning wine program and an extensive cocktail selection, Ai Fiori delivers a world-class dining experience that has earned critical acclaim and a loyal following. Whether hosting a special occasion, entertaining clients, or enjoying a refined evening out, guests can expect warm hospitality and the artistry of chef-driven cuisine that embodies both tradition and innovation.

WHO WE'RE LOOKING FOR

We are seeking a dedicated and experienced Maitre D to join our team! As the Maitre D, you will oversee the Front of House team, ensuring guest satisfaction. You will have a passion for hospitality, strong leadership skills, and a commitment to delivering an exceptional and luxurious dining experience to our guests. The ideal candidate will have a strong background in food & beverage.

Responsibilities Include

• Train, develop, and motivate all staff, with a special emphasis on the Front Door team.
• Organize, supervise, and execute shifts during breakfast and lunch, including overseeing scheduling.
• Deliver superior service and optimize the client dining experience daily.
• Ensure exceptional service standards are upheld during breakfast, lunch, and dinner shifts.
• Coordinate daily team briefings on menu changes, service standards, and acknowledgments.
• Monitor cleanliness and setup within the restaurant.
• Perform other duties as assigned by management.

Essential Duties

• Adept with all restaurant technology (reservation management, POS, purchasing, labor management).
• Candidates should demonstrate creativity and a commitment to brand success.
• Focus on driving business while improving quality and guest retention.
• Perform high-level customer/guest service and interaction by exhibiting a friendly personality and engaging guests consistently.
• Ensure compliance with health and safety regulations in the dining area.
• Assist with administrative duties such as inventory, scheduling, and purchasing.

Qualifications

• Effective, respectful, and clear communication skills with staff, management, and guests.
• Strong background in fine dining (ideally Michelin-level service), experience as a Maitre D, and/or knowledge of luxury service standards.
• Must have fine dining and/or luxury hotel management experience. Michelin Star experience is a plus.
• Capable, trustworthy, with integrity, and experienced in de-escalation.
• Ability to train, motivate, and support restaurant staff.
• Flexible schedule including weekends, nights, and evenings.

What We Offer

At Altamarea Group, we are committed to creating a supportive and professionally rewarding work environment. We offer the following benefits:

• Comprehensive Medical, Dental, and Vision Benefits with coverage options for families (30 days from hire).
• Paid Time Off (progressive with tenure).
• Career Development and Growth Opportunities.
• Employee Dining Discount at All Altamarea Group Restaurants.
• 401(k) Plan (after one year from hire).

Altamarea Group is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other protected characteristics as outlined by law.