MAITRE D (FULL TIME)

Compass Group USA; New York (NY); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Internal Employee Referral Bonus

Job summary

Moss New York, a Compass Group USA venue, is hiring immediately for a full-time Maitre D at 520 5th Avenue, New York, NY 10036. Open availability and a minimum of 2 years in fine dining are required. Pay ranges from $23.00 to $25.00 per hour.

Internal employee referral bonus available. Responsibilities include maximizing reservations, greeting guests, handling complaints, supervising the host team, maintaining guest history in SevenRooms, and ensuring service flow from opening to close.

Qualifications

• At least 2 years of Maitre D experience in a fine dining environment.

Responsibilities

• Ensure reservations are maximized, accurate, and policies are consistently followed
• Welcome and recognize guests and members, setting the tone for hospitality
• Handle guest complaints promptly and thoroughly, ensuring complete satisfaction and proper follow-up
• Train, guide, and oversee the host team on greeting, reservations, phone manners, and professional standards
• Maintain guest history in SevenRooms and maximize its use for promotions, events, and personalized service
• Oversee the opening and closing of the restaurant, ensuring smooth and proactive service flow
• Demonstrate complete menu knowledge, including specials and alternatives, to lead by example in guest interactions

Skills

Maitre D experience

Job description

• We are hiring immediately for full time MAITRE D positions.
• Location: Moss New York - 520 5th Avenue, New York, NY 10036 Note: online applications accepted only.
• Schedule: Full time schedule. Open availability is needed. Hours and days may vary. More details upon interview.
• Requirement: At least 2 years of Maitre D experience in a fine dining environment.
• Pay Range: $23.00 per hour to $25.00 per hour

*Internal Employee Referral Bonus Available

Moss is a private members’ club offering a refined yet welcoming dining experience. Our approach to hospitality is thoughtful, detail-driven, and rooted in collaboration across culinary, beverage, and service teams.

Additional Responsibilities

• Ensure reservations are maximized, accurate, and policies are consistently followed
• Welcome and recognize guests and members, setting the tone for hospitality
• Handle guest complaints promptly and thoroughly, ensuring complete satisfaction and proper follow-up
• Train, guide, and oversee the host team on greeting, reservations, phone manners, and professional standards
• Maintain guest history in SevenRooms and maximize its use for promotions, events, and personalized service
• Oversee the opening and closing of the restaurant, ensuring smooth and proactive service flow
• Demonstrate complete menu knowledge, including specials and alternatives, to lead by example in guest interactions

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Abides by all Company policies and procedures including but not limited to:

The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.

The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables.

The use of slip-resistant shoes and proper lifting techniques.

Union Square Events maintains a drug‑free workplace.

We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.