Maintenance Supervisor I

Breaking Ground; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Breaking Ground is seeking a Maintenance Supervisor for their Times Square Hotel. This role involves overseeing building operations, ensuring a safe and clean environment, and managing maintenance staff. Ideal candidates will have extensive experience in building trades and supervisory roles, with skills in plumbing, electrical work, and carpentry. The position requires on-site residency and after-hours emergency coverage.

Qualifications

• At least 5 years of experience in building trades or related field.
• Minimum 2 years of supervisory experience.
• Basic skills in plumbing, electrical work, carpentry, and drywall.

Responsibilities

• Manage daily building functions and supervise maintenance and housekeeping staff.
• Oversee work order system and unit turnover process.
• Respond to emergency calls and rectify issues promptly.

Skills

Supervisory Skills

Communication

Problem Solving

Education

High School Diploma

Trade School Certification

Tools

Microsoft Office Suite

Maintenance Connection

MRI Outlook

Job description

Times Square Hotel, New York, New York, United States of America

Job Description

ABOUT US: - We believe that everyone deserves a home!

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing—affordable housing paired with services designed to help people maintain their homes for the long-term—is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness—especially those who have been on the streets the longest—to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

The Times Square offers 652 units of permanent supportive housing to low-income New Yorkers, people living with HIV/AIDS, veterans, and chronically homeless individuals, including some with mental illness. The Center for Urban Community Services provides comprehensive onsite social services, and Breaking Ground coordinates property management services.

Reporting to the Building Director, the Maintenance Supervisor oversees the day-to-day building operations, including all direct supervision of the maintenance staff. These activities directly support the residents and contribute to Breaking Ground’s overall mission of ending homelessness. This position impacts the quality of life of tenants by ensuring a safe, clean, and well-maintained environment.

These buildings are key assets in Breaking Ground’s permanent housing portfolio and also serve as venues for public and private events, fundraising, and tours.

The Maintenance Supervisor develops a preventative maintenance plan, performs electrical, plumbing, mechanical, and carpentry work. The supervisor assigns tasks, coordinates inspections with tenants, peers, and city agencies, and oversees maintenance of building systems through work orders, purchasing, and inspections. Ensuring certificates of fitness are maintained is also part of the role.

Note: The Maintenance Supervisor must reside on-site and provide after-hours emergency coverage.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage daily building functions and supervise maintenance and housekeeping staff
• Oversee 400+ units, with complex systems including HVACs, boilers, and commercial spaces
• Ensure the building is maintained and ready for events
• Manage maintenance contracts for elevators and operate freight elevators
• Coordinate, dispatch, and verify work performed by contractors and staff
• Oversee work order system and unit turnover process
• Assist with annual inspections by various agencies
• Address tenant concerns regarding maintenance
• Respond to emergency calls and rectify issues promptly
• Handle violations, summons, and city complaints, and strategize to reduce them
• Assist in preparing and maintaining the department's budget
• Maintain inspection logs and ensure compliance with regulations
• Perform other duties as assigned

MINIMUM QUALIFICATIONS:

• High School Diploma, GED, or Trade School Certification
• At least 5 years of experience in building trades or related field
• Minimum 2 years of supervisory experience
• Experience with Maintenance Connection or similar CMMS required
• Supervisory and managerial training seminars preferred
• Proficiency in Microsoft Office Suite and property management software like MRI Outlook
• Basic skills in plumbing, electrical work, carpentry, and drywall
• Current certifications: S-12 Fire Sprinkler, S-13 Standpipe, S-95 Fire Alarm Systems
• Preferred certifications: F-07 and W-07 Fire and Emergency Drill Conductors
• Ability to read floor plans and understand English
• Ability to work with diverse populations, including those with mental illness and histories of homelessness