Maintenance Supervisor — Community & Customer Care

Brighthaven Communities; Vallejo (CA); On-site; USD 37,000 - 41,000; Full time

Benefits offered by this job

Health, dental & vision

401(k)

Paid time off

Job summary

Avanath is looking for a Maintenance Supervisor for our Vallejo, CA communities to ensure quality move-in, timely service, curb appeal and attentive resident care. The role partners with the Community Manager to supervise staff and vendors and oversee maintenance across property operations.

The incumbent must maintain a high degree of professionalism, possess strong technical skills in plumbing, HVAC, electrical and carpentry, and be available for on-call and weekend work to support residents

Qualifications

• At least 3 years of multifamily property maintenance experience.
• One year of supervisory experience required.
• Expertise in plumbing, HVAC, appliance repair, electrical and carpentry.
• HVAC and CPO certifications are highly desired.
• Valid Driver’s License.
• Very strong organizational skills and ability to handle multiple priorities.
• Solid interpersonal and customer service skills.
• Must be available for on-call and weekend work.

Responsibilities

• Demonstrates customer service skills by treating residents and others with respect, answering questions from the team and residents, responding sensitively to complaints about maintenance services, and assigning work orders with efficiency and urgency.
• Projects a favorable image of the community to achieve property objectives and public recognition.
• Ensure consistency, follow-up, and follow-through in dealing with residents on all matters.
• Enforce policies of the community that are delegated by Community Manager.
• Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.
• Coordinate, schedule, and respond to resident/management requests and work orders.
• Ensure all repairs and replacements are necessary for community common areas and units.
• Supports cost-cutting and expense control programs by fixing rather than replacing parts, when possible, not being wasteful with materials and supplies, and practicing the correct use of tools and equipment.

Skills

Multifamily maintenance

Supervisory experience

Plumbing

HVAC

Electrical

Carpentry

Appliance repair

HVAC Certification

CPO Certification

Driver's license

Organizational skills

Customer service

On-call

Job description

Avanath is looking for a Maintenance Supervisor for our Vallejo, CA communities to ensure quality move-in, timely service, curb appeal and attentive resident care. The role partners with the Community Manager to supervise staff and vendors and oversee maintenance across property operations.

The incumbent must maintain a high degree of professionalism, possess strong technical skills in plumbing, HVAC, electrical and carpentry, and be available for on-call and weekend work to support residents