Maintenance Service Manager — Lead Tech Team & On-Call

Morgan Properties; Reisterstown (MD); On-site; USD 76,000 - 83,000; Full time

Benefits offered by this job

Up to 100% Rent Discount

Property Staff Shared Renewal Commis-s

Morgan Essentials: $300 quarterly

On-Call Appreciation: $15/day

Medical, Dental, and Vision Benefits

401(k) Retirement Plan with Company M

Generous Paid Time Off

Job summary

Morgan Properties is hiring a Service Manager in the United States (Maryland). The role leads maintenance teams to ensure facilities meet company standards and laws, with a strong focus on on-call readiness and resident service.

Responsibilities include hiring and training staff, coordinating preventative maintenance, and maintaining inventories, while providing expert troubleshooting across HVAC, electrical, plumbing, and related trades. Competitive benefits follow the company’s broad portfolio.

Qualifications

• One-year certificate or 5+ years related experience, or equivalent education and experience.
• HVAC/EPA/CFC certification preferred.
• Active driver's license and personal vehicle required.

Responsibilities

• Interview, hire and train new team members.
• Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
• Mentor and guide maintenance technicians to increase knowledge and skills.
• Provide expert knowledge and troubleshooting in HVAC, electrical, plumbing, pool maintenance, carpentry, drywalling, exterior structure, and appliance repair.
• Establish and manage a 24-hour on-call schedule and respond to on-site emergencies.
• Collaborate with office staff to service residents with maintenance issues.
• Manage and organize maintenance materials inventory.
• Establish preventive maintenance, make-ready and work order schedules.
• Inspect community buildings and vacant units.
• Plan, assign, and direct the maintenance team.

Skills

Maintenance management

Team leadership

On-call coordination

Troubleshooting HVAC

Education

One-year certificate

5+ years of related experience

Equivalent education and experience

Job description

Morgan Properties is hiring a Service Manager in the United States (Maryland). The role leads maintenance teams to ensure facilities meet company standards and laws, with a strong focus on on-call readiness and resident service.

Responsibilities include hiring and training staff, coordinating preventative maintenance, and maintaining inventories, while providing expert troubleshooting across HVAC, electrical, plumbing, and related trades. Competitive benefits follow the company’s broad portfolio.