Maintenance / Property Operations Coordinator – (AP00042)

Sagan World LLC.; Buffalo (NY); Hybrid; USD 18,000 - 32,000; Full time

Job summary

Sagan is building a pool of Maintenance and Property Operations Coordinators for US residential and commercial portfolios. This fully remote, independent contractor position centers on handling maintenance requests, coordinating vendors, and keeping tenants and owners informed.

Roles span turnovers, renovations, and after-hours escalation as needed. Ideal candidates have 2+ years in property management or related operations, strong organization, and proficiency with property management software.

Qualifications

• 2+ years of experience in property management, maintenance coordination, or a similar operations role.
• Strong organizational skills with excellent attention to detail and follow-through.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Clear and professional written and verbal English communication skills.
• High ownership mindset with a focus on driving issues to full resolution.
• Comfortable learning and using property management software and other new tools.
• Reliable internet and a quiet home office setup.
• Able to work US business hours.

Responsibilities

• Manage and respond to inbound maintenance requests from tenants or property owners, from submission through completion.
• Create, assign, and track maintenance tickets or work orders, coordinating vendors and in-house technicians to ensure timely service.
• Communicate consistently with tenants, owners, and vendors, providing updates and follow-ups.
• Handle emergency and time-sensitive maintenance situations, including after-hours escalations where the role requires it.
• Maintain accurate, organized records in property management systems (Property Meld, Buildium, AppFolio, or similar).
• Source, onboard, and manage vendors, and review vendor quotes for fair, competitive pricing.
• Coordinate property turnovers and renovation projects where applicable, tracking timelines and budgets.
• Process vendor invoices, purchase orders, and payment-related coordination.
• Track KPIs such as response times, completion rates, and tenant satisfaction.

Job description

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Maintenance / Property Operations Coordinator – (AP00042)

• $1,600.00 - $2,900.00 / MonthlyFull timeRemote
• Posted 1 week ago
• 67 Click(s)
• Latin America (preferred), Central/Eastern Europe View on Map

Job Title: Maintenance / Property Operations CoordinatorLocation: Remote (Latin America (preferred), Central/Eastern Europe) Compensation: 1600 – 2900 USD/month, depending on experience, portfolio size, and location

Work Schedule: US Business Hours (commonly CST, EST, or PST depending on the hiring company) NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and U.S.-based businesses, connecting candidates from regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

Job Description:

We’re building a pool of Maintenance and Property Operations Coordinators across a range of related roles that keep US residential and commercial property portfolios running smoothly. The work centers on managing maintenance requests and work orders end to end, coordinating vendors and technicians, and keeping tenants and property owners informed, and in some roles it extends into property turnovers, renovation coordination, or after-hours escalations. Since portfolios and responsibilities vary by company, the responsibilities and qualifications below cover the whole pool rather than one job, so you don’t need all of it. If you’re organized, decisive under pressure, comfortable owning an issue until it’s actually resolved, and strong in several of these areas, we’d love to have you in our network. These roles are fully remote and aligned to US business hours.

Key Responsibilities:

• Manage and respond to inbound maintenance requests from tenants or property owners, from submission through completion.
• Create, assign, and track maintenance tickets or work orders, coordinating vendors and in-house technicians to ensure timely service.
• Communicate consistently with tenants, owners, and vendors, providing updates and follow-ups.
• Handle emergency and time-sensitive maintenance situations, including after-hours escalations where the role requires it.
• Maintain accurate, organized records in property management systems (Property Meld, Buildium, AppFolio, or similar).
• Source, onboard, and manage vendors, and review vendor quotes for fair, competitive pricing.
• Coordinate property turnovers and renovation projects where applicable, tracking timelines and budgets.
• Process vendor invoices, purchase orders, and payment-related coordination.
• Track KPIs such as response times, completion rates, and tenant satisfaction.

Qualifications:

• 2+ years of experience in property management, maintenance coordination, or a similar operations role.
• Strong organizational skills with excellent attention to detail and follow-through.
• Ability to manage multiple tasks and priorities in a fast-paced, sometimes reactive environment.
• Clear and professional written and verbal English communication skills.
• High ownership mindset with a focus on driving issues to full resolution, not just tracking them.
• Comfortable learning and using property management software and other new tools.
• Reliable internet and a quiet home office setup.
• Able to work US business hours.