Lead Maintenance Coordinator

Good Life; United States; Remote; USD 25,789,000 - 26,420,000; Full time

Job summary

Good Life in the United States seeks a Senior Maintenance Coordinator to manage capital improvements and emergency restoration at occupied properties, ensuring timely, on-budget delivery and clear communication with homeowners, tenants, and vendors.

You will oversee roof and appliance upgrades, coordinate bids, monitor progress, and ensure safety and permitting compliance, while maintaining strong vendor relationships and rigorous cost control.

Qualifications

• Experience in real estate or property management and strong administrative/customer service background.
• Proficiency with G-Suite and property management software.
• Excellent communication and negotiation skills.
• Strong organizational skills and time management.

Responsibilities

• Coordinate and oversee capital improvement projects and emergency restoration work.
• Order appliances and manage delivery and installation.
• Maintain clear communication with homeowners, managers, vendors, and insurers.
• Review estimates and vendor proposals to make homeowner recommendations.
• Track timelines and address delays to keep projects on schedule.
• Manage budgets, approve bids, and prevent cost overruns.
• Work with insurers on restoration projects and document claims.
• Review invoices and confirm completion before payments.
• Assist in vendor sourcing and price negotiations.
• Ensure compliance with safety, legal, and permitting requirements.
• Perform other duties as assigned.

Skills

Real estate experience

Property management

Administrative background

Customer service

Time management

Organizational skills

English proficiency

Tools

G-Suite

Property management software

Job description

Property Management: Senior Maintenance Coordinator

As a Senior Maintenance Coordinator, you will be responsible for managing capital improvement projects and emergency restoration work at occupied properties, ensuring efficient execution, cost control, and clear communication. They serve as the primary point of contact with all stakeholders for projects–homeowners, tenants, and vendors. They oversee projects such as roof replacements, appliance upgrades, fencing repairs, and water/fire damage restoration, ensuring timelines, budgets, and quality standards are met.

Duties and Responsibilities:

• Coordinate and oversee capital improvement projects (e.g., roof replacements, fencing, HVAC replacements) and emergency restoration work (e.g., fire/water damage repairs).
• Order new appliances and facilitate delivery and installation.
• Maintain clear communication with homeowners, property managers, vendors, and insurance adjusters to keep projects progressing smoothly.
• Review and distill complex estimates, scopes of work, and vendor proposals into straightforward recommendations for homeowners.
• Track project timelines, ensuring work is completed on schedule while proactively addressing delays or obstacles.
• Manage project budgets, approving vendor bids, tracking expenses, and preventing cost overruns.
• Work with insurance companies on restoration projects, ensuring proper documentation and facilitating claims processing.
• Review project invoices and confirm work completion before approving payments.
• Assist in vendor sourcing, negotiating pricing, and ensuring service quality meets company expectations.
• Ensure compliance with legal safety, and permitting requirements for all assigned projects.
• All other duties as assigned.

Skills and Qualifications:

• Experience working in real estate, property management, or a strong administrative and customer service background.
• Proficiency in G-Suite applications (Gmail, Drive, Word, Sheets) and property management software.
• English proficiency
• Strong organizational and time management skills.
• Excellent communication and negotiation skills.
• Good customer service skills.
• Internet speed must be a minimum of 50 Mbps.
• This position is fully remote and you can reside in any geographic location but you must be able to work 8-5PST. hours
• Annual Rate of Pay: $18,720 ($9/hr.) - $19,177.60 ($9.22/hr.)

KPI’s:

• Average days to complete a project
• Individual phone pick up rate: 75%/week
• Positive (5-star) online reviews: 1/month
• Loss under $500/quarter

EEO Statement:

Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law. Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit: www.dhs.gov/E-Verify.