Lead Maintenance Coordinator

Good Life Property Management; United States; Remote; USD 19,000 - 20,000; Full time

Job summary

Good Life Property Management seeks a Senior Maintenance Coordinator to oversee capital improvement projects and emergency restoration for occupied properties. You will serve as the main contact for homeowners, tenants, and vendors, ensuring timelines, budgets, and quality targets are met.

The role requires real estate or property management experience, strong organizational and communication skills, and proficiency with G-Suite and property management software.

Qualifications

• Experience in real estate or property management environments.
• G-Suite apps and property management software proficiency.
• Excellent organizational and communication abilities.
• Strong customer service orientation and negotiation skills.
• Must have reliable internet and remote-work capability.

Responsibilities

• Coordinate capital improvement projects and emergency restoration work.
• Maintain clear communication with homeowners, tenants, and vendors.
• Review estimates and vendor proposals to recommend action.
• Track timelines and budgets to prevent overruns.
• Ensure compliance with safety and permitting requirements.

Skills

Real estate experience

G-Suite proficiency

English proficiency

Organizational skills

Communication skills

Customer service

Internet speed

Tools

Property management software

Job description

Property Management: Senior Maintenance Coordinator

As a Senior Maintenance Coordinator, you will be responsible for managing capital improvement projects and emergency restoration work at occupied properties, ensuring efficient execution, cost control, and clear communication. They serve as the primary point of contact with all stakeholders for projects–homeowners, tenants, and vendors. They oversee projects such as roof replacements, appliance upgrades, fencing repairs, and water/fire damage restoration, ensuring timelines, budgets, and quality standards are met.

Duties and Responsibilities:

• Coordinate and oversee capital improvement projects (e.g., roof replacements, fencing, HVAC replacements) and emergency restoration work (e.g., fire/water damage repairs).
• Order new appliances and facilitate delivery and installation.
• Maintain clear communication with homeowners, property managers, vendors, and insurance adjusters to keep projects progressing smoothly.
• Review and distill complex estimates, scopes of work, and vendor proposals into straightforward recommendations for homeowners.
• Track project timelines, ensuring work is completed on schedule while proactively addressing delays or obstacles.
• Manage project budgets, approving vendor bids, tracking expenses, and preventing cost overruns.
• Work with insurance companies on restoration projects, ensuring proper documentation and facilitating claims processing.
• Review project invoices and confirm work completion before approving payments.
• Assist in vendor sourcing, negotiating pricing, and ensuring service quality meets company expectations.
• Ensure compliance with legal safety, and permitting requirements for all assigned projects.
• All other duties as assigned.

Skills and Qualifications:

• Experience working in real estate, property management, or a strong administrative and customer service background.
• Proficiency in G-Suite applications (Gmail, Drive, Word, Sheets) and property management software.
• English proficiency
• Strong organizational and time management skills.
• Excellent communication and negotiation skills.
• Good customer service skills.
• Internet speed must be a minimum of 50 Mbps.
• This position is fully remote and you can reside in any geographic location but you must be able to work 8-5PST. hours
• Annual Rate of Pay: $18,720 ($9/hr.) - $19,177.60 ($9.22/hr.)

KPI’s:

• Average days to complete a project
• Individual phone pick up rate: 75%/week
• Positive (5-star) online reviews: 1/month
• Loss under $500/quarter

EEO Statement:

Good Life Property Management is an Equal Employment Opportunity employer. We are committed to providing a workplace free from unlawful discrimination in any of our programs or activities. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or any other basis prohibited by applicable law. Additionally, our organization participates in E-Verify. To learn more about E-Verify, including your rights and responsibilities, please visit: www.dhs.gov/E-Verify.