Maintenance Planner

JLL; Thornton (CO); On-site; USD 70,000 - 90,000; Full time

Job summary

JLL in Frederick, CO is seeking a Maintenance Planner to schedule preventive and reactive maintenance, coordinating with suppliers to minimize downtime while maximizing equipment reliability. You will support the engineering operations team and manage CMMS usage and reporting.

Ideal candidates bring 5+ years in technical customer service, CMMS experience (Corrigo preferred), and strong data analytics with MS Office proficiency. Travel may be required.

Qualifications

• High School diploma or GED.
• 5+ years customer service support in a technical environment.
• Experience in SQL Server.
• Experience with CMMS (Corrigo preferred).
• Support field hardware implementation and building engineering operations.
• Microsoft Office proficiency (Word, Excel, Outlook, SharePoint).
• Data warehouse and performance data mining.
• Excellent written and oral communication.
• Travel may be required.

Responsibilities

• Plan and schedule PM activities and reactive maintenance.
• Coordinate with suppliers to schedule support for critical environments.
• Provide CMMS training and reporting for clients.
• Maintain CMMS hardware/software implementation for new portfolios.
• Analyze engineering performance metrics and report insights.

Skills

Customer service

Communication skills

Data analytics

Education

High School Diploma

Associate’s Degree

Tools

SQL Server

Corrigo CMMS

MS Office

Job description

This position is located in Frederick, CO

What This Job Involves –

The Maintenance Planner is responsible for providing planning and scheduling of all scheduled Preventive Maintenance (PM) activities, as well as reactive / repair maintenance activities. This position will work directly with suppliers to schedule support for critical environments, in coordination with customer stakeholders, JLL Regional Operations Manager (s) of Engineering and Call Center to ensure no disruption to the customer’s operations, while ensuring maximum equipment reliability and up-time through the scheduling process.

What is your day to day?

• Supports the Director of Engineering and corresponding Facilities Operations Team
• Maintain an excellent working knowledge of the designated CMMS platform.
• Provide a consistent high level of support to field and back office technical processes to ensure seamless and timely service delivery to client operations.
• Manage server and system database operations in maintaining high level of system operation and minimizing operational impact.
• Develop and implement automated operational data report generation to deliver a high level of performance analysis and performance projection.
• Support operational analysis of all engineering performance metrics.
• Work with software platform developer to ensure maximum utilization of system capabilities in meeting client expectations, and development of improved capabilities.
• Provide ongoing CMMS system user training to ensure effective utilization by field and back office operations.
• Provide, as needed, reporting based on needs of clients.
• Manage CMMS hardware and software implementation processes on all added client portfolios.
• Other related tasks as may be required of the role.

Required Qualifications

• High School diploma or GED equivalent
• Minimum 5 years experience in customer service support in a technical environment
• Experience in SQL Server
• Experience with a Computerized Maintenance Management System (CMMS). Corrigo preferred
• Experience in supporting field hardware implementation and building engineering operations
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, SharePoint etc.
• Skills in managing data warehouse and mining of performance data
• Outstanding written and oral communication skills
• Travel may be required

Desired Qualifications

• Associate’s Degree
• Experience in a controlled environment or cleanroom setting is a plus, but not required.
• Working knowledge of cGMP, Good Documentation Practices (GDP), and general regulatory requirements (e.g., FDA) is preferred.