Maintenance Operations Lead - Property Services

Prime Group; Beaverton (OR); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

PTO & holidays

Parental Leave

401(k) plan

Tuition reimbursement

Housing discounts

Job summary

Prime Residential is seeking a Service Manager to lead the maintenance function at The Lakes in Beaverton, OR. You will oversee a team, ensure curb appeal, respond to service requests, schedule preventive maintenance, and maintain safety standards across the community.

This role requires 5+ years in residential property maintenance with at least 2 years in leadership. HVAC certification is preferred, RealPage/OneSite experience helpful, and a valid driver’s license is required.

Qualifications

• 5+ years of related experience in residential property maintenance.
• 2+ years of leadership experience overseeing a maintenance team.
• Valid driver’s license for operating community vehicles.
• HVAC certification is preferred.

Responsibilities

• Lead and oversee the service team, ensuring high performance and efficiency.
• Conduct daily meetings and provide coaching and mentoring to the team.
• Organize and lead training sessions in partnership with the Maintenance Training Manager.
• Collaborate with the Community Director on personnel performance, operations, and budget.
• Foster a customer-focused culture of respect, responsiveness, and efficiency.
• Manage and complete service requests and prepare vacant apartments.
• Diagnose and repair building components such as appliances, electrical systems, plumbing, and HVAC (with proper certification).
• Regularly inspect apartment homes to maintain standards.
• Ensure the quality of work performed by contractors and service providers.
• Conduct routine property inspections to identify and address safety concerns.
• Perform routine fire and life/safety inspections and annual unit inspections.
• Oversee the appearance and cleanliness of grounds, common areas, and amenities.
• Maintain proper work area conditions and adhere to safety protocols.
• Lead safety meetings, ensure SDS accessibility, and stay current with OSHA regulations.
• Manage inventory, perform preventative maintenance, handle purchase orders, and work with vendors for timely delivery.

Skills

Leadership

Customer service

Team mentoring

Problem solving

Attention to detail

Tools

RealPage/OneSite

Job description

Prime Residential is seeking a Service Manager to lead the maintenance function at The Lakes in Beaverton, OR. You will oversee a team, ensure curb appeal, respond to service requests, schedule preventive maintenance, and maintain safety standards across the community.

This role requires 5+ years in residential property maintenance with at least 2 years in leadership. HVAC certification is preferred, RealPage/OneSite experience helpful, and a valid driver’s license is required.