Maintenance Office Coordinator

Rosen Hotels & Resorts; Orlando (FL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health insurance

On-site medical center

Holiday pay

Birthday pay

Paid vacation and personal days

Tuition reimbursement

401(k) plan

Discounts on hospitality services

Family outreach center

Job summary

Rosen Hotels & Resorts in Orlando, FL is seeking an Maintenance Office Coordinator to provide administrative and operational support to the Maintenance Department. The role includes managing work orders, scheduling, payroll support, purchasing, vendor coordination, compliance tracking, and internal communications for smooth day-to-day operations.

You will collaborate across Maintenance, Housekeeping, Front Desk, Procurement, HR, and vendors while handling timecards and onboarding tasks.

Qualifications

• Minimum 2 years of administrative, coordinator, office support, or customer service experience.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Strong organizational, communication, and multitasking skills.
• Ability to maintain confidential information and work independently.
• Minimum typing speed of 40 WPM and ability to pass a grammar/typing assessment.
• Ability to occasionally lift up to 25 pounds.
• Must be authorized to work in the United States.

Responsibilities

• Manage work orders, room blocks, preventive maintenance tracking, and departmental reports using FCS1 and INFOR.
• Coordinate communication between Maintenance, Housekeeping, Front Desk, Procurement, HR, and vendors.
• Review timecards, process payroll-related documentation, maintain schedules, and track time-off requests.
• Coordinate interviews, onboarding activities, training compliance, and other HR-related administrative tasks.
• Prepare department meeting materials, safety communications, and required reports.
• Maintain vendor records, insurance certificates, contracts, service schedules, and inspection documentation.
• Create purchase orders and requisitions, process invoices, track inventory, and assist with budget monitoring.
• Maintain permits, licenses, certifications, and inspection schedules to ensure regulatory compliance.
• Prepare correspondence, reports, spreadsheets, and other departmental documentation.
• Answer department calls, respond to inquiries, and provide administrative support to the Chief Engineer.
• Comply with the company's drug-free and tobacco/nicotine-free policy.
• All other duties as assigned.

Skills

Outlook

Word

Excel

Organizational skills

Communication

Multitasking

Confidentiality

Typing 40 WPM

US work authorization

Education

High School Diploma

Associate degree

Tools

INFOR

FCS1

Payroll systems

Purchasing systems

Scheduling systems

Work order systems

Job description

The Maintenance Office Coordinator provides administrative and operational support to the Maintenance Department by managing work orders, scheduling, payroll support, purchasing, vendor coordination, compliance tracking, departmental records, and internal communications to ensure efficient day-to-day operations.

Responsibilities:

• Manage work orders, room blocks, preventive maintenance tracking, and departmental reports using FCS1 and INFOR.
• Coordinate communication between Maintenance, Housekeeping, Front Desk, Procurement, HR, and vendors.
• Review timecards, process payroll-related documentation, maintain schedules, and track time-off requests.
• Coordinate interviews, onboarding activities, training compliance, and other HR-related administrative tasks.
• Prepare department meeting materials, safety communications, and required reports.
• Maintain vendor records, insurance certificates, contracts, service schedules, and inspection documentation.
• Create purchase orders and requisitions, process invoices, track inventory, and assist with budget monitoring.
• Maintain permits, licenses, certifications, and inspection schedules to ensure regulatory compliance.
• Prepare correspondence, reports, spreadsheets, and other departmental documentation.
• Answer department calls, respond to inquiries, and provide administrative support to the Chief Engineer.
• Comply with the company's drug-free and tobacco/nicotine-free policy.
• All other duties as assigned.

Experience/Qualifications:

Required

• Minimum 2 years of administrative, coordinator, office support, or customer service experience.
• Proficiency in Microsoft Outlook, Word, and Excel.
• Strong organizational, communication, and multitasking skills.
• Ability to maintain confidential information and work independently.
• Minimum typing speed of 40 WPM and ability to pass a grammar/typing assessment.
• Ability to occasionally lift up to 25 pounds.
• Must be authorized to work in the United States.

Preferred

• Experience in hospitality, maintenance, engineering, facilities, or property management.
• Experience with INFOR, FCS1, payroll, purchasing, scheduling, or work order systems.

Education and Certification(s)/License(s):

• High School Diploma or equivalent required.
• Associate degree in Business, Hospitality, Office Administration, or a related field.

Discover Life at Rosen:

Your career is here in our diverse and friendly workplace where your individuality and ideas are valued. Our company of more than 3,000 associates thrives on teamwork and ingenuity. It is this team who makes Rosen Hotels & Resorts® in Orlando one of Florida’s most respected hospitality companies to work for.

Benefits Our Associates Enjoy:

• Affordable Health and Dental Insurance
• On-site Medical Center
• Competitive Compensation
• Holiday Pay
• Birthday Pay
• Paid Vacation and Personal Days
• Tuition Reimbursement and Higher Education Scholarships
• 401(k) Retirement Savings Plan
• Hospitality and Dining Discounts
• Access to our Family Outreach Center
• And much more

We are proud to be an equal-opportunity employer and a drug and nicotine-free workforce.