Banquet Admin Assistant

Rosen Hotels & Resorts; Orlando (FL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

On-site Medical Center

401(k)

Paid Vacation and Personal Days

Tuition Reimbursement and Scholarships

Discounts on Hospitality

Job summary

Rosen Hotels & Resorts is seeking a Banquet Administrative Assistant in Orlando to provide comprehensive administrative support to the Banquets Department. You will manage schedules, documentation, and guest service details to ensure exceptional event experiences.

Responsibilities include maintaining BEOs, calendars, payroll, and coordination with Sales/Catering/Culinary/Operations. Requires 1 year of admin and banquet experience and proficiency in MS Office.

Qualifications

• Minimum one year of administrative experience.
• Minimum one year of banquet-related experience.
• Typing/test with at least 40 wpm.
• Strong organizational skills with attention to detail.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent written and verbal communication skills.
• Ability to multitask in a fast-paced environment.
• Must be able to lift up to 25 lbs frequently and 50 lbs infrequently.
• Must be legally eligible to work in the USA.

Responsibilities

• File and maintain changes on banquet event orders (BEOs) and departmental reports.
• Manage banquet calendars and associate shifts; update digital schedule board; track certifications for renewals.
• Process payroll, timekeeping, staffing records, attendance infractions, and call-off line.
• Assist with banquet inquiries and correspondence.
• Coordinate with Sales, Catering, Culinary, and Operations to ensure accurate event details.

Skills

Typing speed 40 wpm

Microsoft Office Suite

Organizational skills

Written and verbal communication

Multitasking in fast-paced environment

Physical lifting 25 lbs

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Description

Summary:

The Banquet Administrative Assistant provides comprehensive administrative support to the Banquets Department. This role ensures smooth coordination of banquet operations by managing schedules, documentation, communication, and guest service details. The assistant acts as a liaison between banquet leadership, staff, clients, and other resort departments to deliver exceptional event experiences.

Responsibilities:

• File and maintain changes on banquet event orders (BEOs), and departmental reports.
• Manage banquet calendars, schedules, adding and cancelling associates shifts, maintaining digital schedule board, and tracking mandatory associate classes and certifications for renewals.
• Processing payroll, timekeeping, and staffing records, recording attendance infractions, monitoring the call-off line.
• Assist with banquet inquiries and correspondence.
• Coordinate with Sales, Catering, Culinary, and Operations teams to ensure event details are accurate and timely.
• Distribute updated BEOs and event changes to relevant departments.
• Track guest counts, menu selections, and special requests.
• Monitor inventory levels of banquet supplies and assist with ordering.
• Comply with the company's drug-free and tobacco/nicotine-free policy.
• All other duties as assigned.

Experience/Qualifications:

• Minimum one year of previous administrative experience required.
• Minimum one year of related banquets experience required.
• Must pass a typing/grammar test with at least 40 wpm.
• Strong organizational skills with attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Excellent written and verbal communication skills.
• Ability to multitask and work in a fast-paced environment.
• Ability to lift to 25 lbs. frequently and 50 lbs. infrequently.
• Must be able to legally work in the USA.

Education and Certification(s)/License(s):

• High school diploma or equivalent required.

Discover Life at Rosen:

Your career is here in our diverse and friendly workplace, where your individuality and ideas are valued. Our company, with more than 3,000 associates, thrives on teamwork and ingenuity. It is this team that makes Rosen Hotels & Resorts® in Orlando one of Florida’s most respected hospitality companies to work for.

Benefits Our Associates Enjoy:

• Affordable Health and Dental Insurance
• On-site Medical Center
• Competitive Compensation
• Holiday Pay
• Birthday Pay
• Paid Vacation and Personal Days
• Tuition Reimbursement and Higher Education Scholarships
• 401(k) Retirement Savings Plan
• Hospitality and Dining Discounts
• Access to our Family Outreach Center
• And much more

We are proud to be an equal-opportunity employer and a drug- and nicotine-free workforce.