Maintenance Manager

Socket.dev; Tampa (FL); On-site; USD 110,000 - 140,000; Full time

Job summary

TransCore, a tolling solutions provider, is seeking a Maintenance Manager in Tampa, FL to lead toll maintenance programs and staff. The role requires coordinating with internal teams, managing contracts, and ensuring timely reporting and invoicing. A strong background in tolling operations or ITS is preferred.

Typical responsibilities include procurement, budget support, and maintaining the toll system performance, with emphasis on leadership and contractor management in a dynamic environment.

Qualifications

• 6–9 years of related experience with at least 2 years in leadership.
• Experience managing tolling maintenance programs, or ITS environments.
• Proficient in procurement, invoicing and vendor management practices.
• Strong MS Excel, Outlook, Word, Teams, SharePoint and Smartsheet skills.

Responsibilities

• Manage performance of team, contractors, engineers, and/or field staff; tracks performance, provides feedback, and motivates staff.
• Create purchase order requisitions, manage shipping and receiving and track invoicing to clients.
• Responsible for the overall monitoring of the toll system.
• Coordinate with other departments to meet contract performance requirements.
• Ensure all reported failure tickets are attended to per contract requirements.
• Plan and coordinate procurement of equipment/spares for the program.
• Develop and update Maintenance plan for the program.
• Assist with budgets and monitoring performance.
• Prepare invoices and ensure timely submittal of invoices.
• Support project planning including proposals, estimating, and material coordination.

Skills

Leadership

Team management

Project Management

Procurement

Invoicing

MS Excel

Outlook

Word

MS Teams

SharePoint

Smartsheet

Driver's license

Education

Bachelor's degree

Tools

Microsoft Office Suite

Smartsheet

SharePoint

Job description

TransCore (TRN), a subsidiary of ST Engineering, is seeking a full-time Maintenance Manager to join our team in Tampa, FL.

Job Summary

The position has responsibility for managing a Toll Maintenance program and requires an individual knowledgeable with Tolling Maintenance programs. General requirements for the position consist of conducting Tolling activities as set forth by individual contract requirements; participation and preparation of meeting documents, presentations and scheduling updates; QA/QC of field documentation; manages and reviews field staff work documentation and performance; and ensuring all reported failure tickets under their areas of responsibility are attended to per contract requirements and within the maximum allotted time.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

• Manage performance of team, contractors, engineers, and/or field staff; tracks performance, provides feedback, and motivates staff.
• Create purchase order requisitions, manage shipping and receiving and track invoicing to clients.
• Responsible for the overall monitoring of the toll system.
• Coordinate with other departments to develop and implement all monitoring needs required to meet contract performance requirements.
• Ensure all reported failure tickets under assigned area of responsibility are attended to per contract requirements and within the maximum allotted time.
• Responsible for procurement of all equipment/spares needed for the program.
• Responsible for equipment inventory and tracking of parts (e.g. installed, spares, RMA).
• Develop and update Maintenance plan for program.
• Support in planning and coordinating department level budgets and monitoring performance.
• Preparation of invoices. Ensure accurate and timely submittal of invoices.
• Assist with plans and coordination of projects to include proposals, estimating, tracking costs, scheduling, customer interface, bill of materials, ordering of parts, materials and equipment, etc.

Education and Experience Required

Bachelor's degree and 6-9 years of related experience, including 2 years of leadership experience, or 14 years of related experience, including 2 years of leadership experience.

Education and Experience Preferred

Experience managing tolling operations, tolling maintenance programs, or transportation technology systems. Prior client-facing experience and leadership responsibility within a tolling or intelligent transportation systems (ITS) environment preferred.

Qualifications

• Proficient understanding of system maintenance, procurement and invoice practices
• Project Management experience to include managing personnel and project financials
• Skills: MS Excel, Outlook, Word, MS Teams, SharePoint, Smartsheet
• Successfully maintain an active, valid driver’s license

Desired Qualifications and Skills

• Tolling Operations (In-Lane and Back-Office)